Extremely Unprofessional: Changed Pricing Overnight by 20x Extremely Unprofessional: They had promised 10K free searches but automatically downgraded and disable our account to 50 due to change in their terms and conditions. Whenever a business does that, you lose trust. Once I asked them why did you do it? They said if you were on a paid plan we would not have. I require only 1000 searches so why would I buy a paid plan when I had 10K free. Without warning doing this overnight is extremely unprofessional. Please use PodcastIndex instead. Providing an update based on the Response given by ListenNotes as of June 7, 2023: 1. We never at any moment increased our usage for the purpose of For Profit. We have a free of cost tool. Therefore, no profit is involved. 2. Anyway, 10,000 requests for free for all users and post which the premium plan came into effect. We created our main account in Feb 2023 and our QA created an account on June 6, 2023. The QA account was asked to be merged with the main account. However, instead of merging the Owner of the website ListenNotes decided to purposely downgrade our usage without any warning whatsoever. It is very common for Developers to create multiple accounts but with no intention of excess usage but just to QA the service. When the QA knew I had another account we asked for a merge but the Owner downgraded the usage from 10,000 to 50 overnight 3. I would like to point out that Trustpilot is a place for providing reviews. Therefore, there will be both positive and negative reviews. As your service was not upto the mark we recommend you take the review positively. Furthermore, I highly recommend you increase the usage as per the promised limit. Last but not the least I would like to mention we have found alternative services; however, with the good views on the web on ListenNotes this review is warranted in lieu with the way we were treated.