Luke from Jetbackup provided me… Luke from Jetbackup provided me extraordinary TECH support. I cant thank you enough Luke!

JetBackup is way beyond anything we have tried For 16 years we have had servers hosted at different hosters in the EU and we had different backup systems. We are very happy about JetBackup that we have used for about 3 years. They offer fast and great support and their new JetBackup 5 has got new features. We needed the S3 method of remotely backing up and it was supported by JetBackup 5. Combined with Wasabi as the remote storage at their EU location we can now do very fast backups and restores. JetBackup 5 is still missing some features like a CPU limiter (which they are working on), but it is still way beyond anything that we have tried.

They take too long to respond to tell… They take too long to respond to tell you, we don't understand or blame someone else outside. Example of the last ticket: 233786

When it works, it is fine.... BUT When it works, it is fine. The problem is that they use "Digitalocean" as their service provider for license checks. Digitalocean is the crappiest company they could have picked as their complete IP range regularly gets blacklisted due to criminal activities with zero attempts to remediate. The problem now is that if Jetbackups internal license check fails due to their scammer provider's IP being blocked, they simply stop their softwarte. No more backups, ZERO notifications!!. In my case, I only saw it because I had to restore something, only to realize that the last backup was done middle of December. PATHETIC. At least they should keep taking backups or send out a simple frigging notification.

Not to be trusted Paid for a lifetime licence. Company rebranded and scammed all their LTD users, saying that they no longer will offer support or update their service for us. Tells you a lot about how they will treat customers.