It was great experience It was great experience, there were clear self setup instructions. I followed these instructions step by step and then was able to setup kids smart watch in few mins, i am very happy with this product and service. The sim card activated right away too.

Like many others my credit card used to… Like many others my credit cards used to refill my plan on speed talk were hacked. Yes plural! Contacted them and they insist the platform is secure. File formal complaints because they don't have any intention to secure their system.

Keep charging after cancelation I called to disconnect the account with Speed Talk in 2022. They kept debiting my credit card. Unfortunately I don't use that acc so often and I saw this year in February 2023 that they kept charging me, I called for the second time to cancel, one lady guided me to cancel it online, i just checked my bank account and they still charging me nov 2023. I just called again to cancel for the third time, and a guy guided me to cancel the plan online, and he told me in February I use the wrong option(which was their own agent that guided me wrong) Now they are saying that I can't qualify for a refund. In my opinion they are dishonest. Don't fall for it.

Your CC will be stolen I canceled in Jan of 2023 after my CC number was stolen to purchase an iPhone. Today they are still trying to charge my card luckily I’ve changed all my cards.

Horrible experience with company Horrible experience with company. Tried to cancel one month to find that I was being charged again this month. Explained in previous month that my device had not been working for some time and just wanted pending charge to be canceled. Unfortunately, I was told that I was not eligible for a refund even though no minutes had been used. Definitely would not recommend service. Too much of a hassle just to cancel plan or stop auto. Customer service isn't the best.