It was great experience It was great experience, there were clear self setup instructions. I followed these instructions step by step and then was able to setup kids smart watch in few mins, i am very happy with this product and service. The sim card activated right away too.

Horrible experience with company Horrible experience with company. Tried to cancel one month to find that I was being charged again this month. Explained in previous month that my device had not been working for some time and just wanted pending charge to be canceled. Unfortunately, I was told that I was not eligible for a refund even though no minutes had been used. Definitely would not recommend service. Too much of a hassle just to cancel plan or stop auto. Customer service isn't the best.

DIFFICULT TO CANCEL I bought this data plan for my smartwatch. After a few months the payments went up three times the amount! When I called customer service to cancel, they told to go to the website. Well, the website has a glitch that you have to prove you're not a robot by entering in a special character; however it won't let you put in the character, which means you can't process the request! I don't like when companies make it too easy to get you in, but extremely difficult to let you out! JUST CANCEL the contract and have integrity about allowing people to cancel, instead of using glitches to keep us from cancelling!!!!

Absolute garbage Absolute garbage. Beware, if you are trying to cancel your auto-renew, do it before 6 days before your plan should expire as they charge you for the next month anyway and will not under any reason, issue a refund, even if you talk to their supervisors. Do not use this company when there are so many others to choose from.

Sim card worked!!!! The sim card worked and the instructions were simple. I tried 4 different sim card brands and Speedtalk Mobile was the first one to actually work. When I called Speedtalk prior to buying the sim card, the customer service was terrific.