Shay
GBDIFFICULT TO CANCEL I bought this data plan for my smartwatch. After a few months the payments went up three times the amount! When I called customer service to cancel, they told to go to the website. Well, the website has a glitch that you have to prove you're not a robot by entering in a special character; however it won't let you put in the character, which means you can't process the request! I don't like when companies make it too easy to get you in, but extremely difficult to let you out! JUST CANCEL the contract and have integrity about allowing people to cancel, instead of using glitches to keep us from cancelling!!!!
Dabnee
SENew Phone Hotspot Alternative Support responsive once after Account Activation is complete, almost minute(s) in reply. Service is plug&play almost. Near perfect for the cost.
S
GBYour CC will be stolen I canceled in Jan of 2023 after my CC number was stolen to purchase an iPhone. Today they are still trying to charge my card luckily I’ve changed all my cards.
Adrian
GBWorks as promised...so far so good I bought the sim off Ebay...it came fast and I was a bit nervous when registering because of their needs for credit/debit card data however I decided to take a chance...it's been 2 weeks and so far so good. My first attempt was to use an older unlocked S7....somehow it worked at first and stopped working. The support group at Speedtalk came up with a good suggestion and it's worked great since. As well they've accommodated me on extras on my account so I'm looking forward to long term. Their usage display is fantastic...best I've ever encountered! However their updated accounting display lacks the $ amounts which I found really useful and comforting. Quality of service has been excellent.
Mary J
GBHorrible experience with company Horrible experience with company. Tried to cancel one month to find that I was being charged again this month. Explained in previous month that my device had not been working for some time and just wanted pending charge to be canceled. Unfortunately, I was told that I was not eligible for a refund even though no minutes had been used. Definitely would not recommend service. Too much of a hassle just to cancel plan or stop auto. Customer service isn't the best.