Mary J
GBHorrible experience with company Horrible experience with company. Tried to cancel one month to find that I was being charged again this month. Explained in previous month that my device had not been working for some time and just wanted pending charge to be canceled. Unfortunately, I was told that I was not eligible for a refund even though no minutes had been used. Definitely would not recommend service. Too much of a hassle just to cancel plan or stop auto. Customer service isn't the best.
Roger Dunfee
CHSpeedtalk service is terrible Speedtalk service is terrible. They charge higher rates than the competition and have hidden fees. What's my account info? There is a $10 fee to find out? You can keep it. You can keep the number too. Never going to see my business again. Abhorrent behavior.
Shay
GBDIFFICULT TO CANCEL I bought this data plan for my smartwatch. After a few months the payments went up three times the amount! When I called customer service to cancel, they told to go to the website. Well, the website has a glitch that you have to prove you're not a robot by entering in a special character; however it won't let you put in the character, which means you can't process the request! I don't like when companies make it too easy to get you in, but extremely difficult to let you out! JUST CANCEL the contract and have integrity about allowing people to cancel, instead of using glitches to keep us from cancelling!!!!
Albie Deltaro
GBWhat a mistake What a mistake! Although my Google phone has a fast processing chip and 16 GB of ram / 256 GB Storage, My phone tells me I have a full 4 bars of signal strength & a 5G connection but it cuts out quite a bit. As I am traveling through the local area trying to listen to music, it's constantly cutting out. In addition I've tried to browse the web or login to Amazon, it just hangs, then delivers the pages after 1 full minute. I cant function like this and will be moving to another carrier. Don't make the same mistake I did!
kristel carter
GBLike many others my credit card used to… Like many others my credit cards used to refill my plan on speed talk were hacked. Yes plural! Contacted them and they insist the platform is secure. File formal complaints because they don't have any intention to secure their system.