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GBYour CC will be stolen I canceled in Jan of 2023 after my CC number was stolen to purchase an iPhone. Today they are still trying to charge my card luckily I’ve changed all my cards.
Shay
GBDIFFICULT TO CANCEL I bought this data plan for my smartwatch. After a few months the payments went up three times the amount! When I called customer service to cancel, they told to go to the website. Well, the website has a glitch that you have to prove you're not a robot by entering in a special character; however it won't let you put in the character, which means you can't process the request! I don't like when companies make it too easy to get you in, but extremely difficult to let you out! JUST CANCEL the contract and have integrity about allowing people to cancel, instead of using glitches to keep us from cancelling!!!!
Jarluce Portela Davis
GBKeep charging after cancelation I called to disconnect the account with Speed Talk in 2022. They kept debiting my credit card. Unfortunately I don't use that acc so often and I saw this year in February 2023 that they kept charging me, I called for the second time to cancel, one lady guided me to cancel it online, i just checked my bank account and they still charging me nov 2023. I just called again to cancel for the third time, and a guy guided me to cancel the plan online, and he told me in February I use the wrong option(which was their own agent that guided me wrong) Now they are saying that I can't qualify for a refund. In my opinion they are dishonest. Don't fall for it.
Brian Southern
GBSim card worked!!!! The sim card worked and the instructions were simple. I tried 4 different sim card brands and Speedtalk Mobile was the first one to actually work. When I called Speedtalk prior to buying the sim card, the customer service was terrific.
Mary J
GBHorrible experience with company Horrible experience with company. Tried to cancel one month to find that I was being charged again this month. Explained in previous month that my device had not been working for some time and just wanted pending charge to be canceled. Unfortunately, I was told that I was not eligible for a refund even though no minutes had been used. Definitely would not recommend service. Too much of a hassle just to cancel plan or stop auto. Customer service isn't the best.