Tyreesha Reed
GBI had to report this company to the… I had to report this company to the BBB. I purchased a pink jag that had issues with the steering wheel, and the company wanted me to pay for return shipping. If you do want to return an item you must do so before 30 days from the date of purchase, not date delivered. They did everything to prevent refunding my money, and I never received that refund. The car I received was poorly engineered. A piece of junk!
keisha
GBThis company has very bad customer… This company has very bad customer service! Let’s just start with I order my son truck for Christmas to find out it only had three wheels! When I contacted the company “email only” they gave me the run around. I sent in pictures per there request til no response! In addition to it only being three wheels the steering wheel didn’t fit and wire was broken. Returns and exchanges are at your own expense, which is about 300 bucks to ship! Worst experience ever! Stuck with a broken truck! Next stop BBB!
Queen A
GBCompany sent the wrong car Company sent the wrong car. Doesn’t respond to us so we can return it. Easily gonna do a charge back. Go F yourselves.
Natasha Agnant
GBCar arrived Damaged! Bought our son a toy car and it arrived damaged. We assumed it may have been damaged during shipping however when we took everything out of the box, there were no cracked pieces of plastic. The back of the car was preassembled, the headlight was missing and it looked like it was put together incorrectly. The cracked pieces were definitely prior to shipping otherwise we would have seen the broken pieces in the box. The company did not email us back and their phone lines are closed due to Covid. Dishonest business practice, really disappointed.
Stephanie Avery
GBFinally got my son a car The assembly videos they send you are worth everything. I purchased a car for my son from Amazon last year and when it arrived I couldn't get it to turn on after putting it together because the instructions were terrible. I like this company because they emailed me an assembly video a day before i got my order and that video was perfect. My son finally has a car, one that works.