Bad product + very deceptive and unfair billing I could not get the remote desktop to load on any device. Support did not respond for days so I requested a refund as per their TOS and it was not provided. Now I am being billed each month for a service that does not work. Very shady company. Beware and avoid.

Shady renewal and refund (beware) The service is OK, I suppose, but the renewal and refund policy are very shady. They do not disclose that it is a renewal system, then when you want to cancel even before the next period starts they do not refund.

I've use many remote desktop… I've use many remote desktop environments in my time and none has come close to the quality of using shells. I used shells while in a country known for their restrictive internet (I don't want to name them as I'm afraid they have web-crawlers looking for technologies which have been successful, to then target for being shut down). It did a fantastic job and performed extremely well! I would have even been impressed with this performance if I were using shells in my home country. I have used other remote desktop's as part of my work, and they were in *much* more favorable circumstances than when I'm using shells now, and yet they performed orders of magnitude **worse**!! Shells is a very impressive technical achievement, it is no less than the *best* remote desktop I have used, period.