Terrible company Terrible company. Difficult to find where to start but from the beginning a distinct lack of support. Continued to pay for a system that we literally never used and then when we began trying to use it we were informed of a number of hidden charges that we were not made aware of when signing up, basically making the system unaffordable to us. We asked our account manager for a refund as we have never used it and he said he would ask his bosses about a refund however we have had no reply. Following this, money was taken from our account randomly a number of months after cancelling (£600!!) and now they are ignoring our emails. This has quite literally cost my business thousands of pounds for absolutely nothing. And not even a reply. Only one option left which unfortunately is legal action.

Poor service charges even after you've cancelled Had a similar experience to other reviews, having cancelled the system 6 months later they started taking payments again saying they had no record of my cancellation and made my pay an additional 3 months for a system I wasn't using. Lots of hidden charges they don't tell you about at the start and poor in responding to emails.

Could have been a good app, but unfortantly the support isn't there. After being intised to sign with them 3 months before our opening, we came to learn after we signed with them that we can only start using the app after we have actual invoices, which meant that we paid for 3 months before we could even start entering data. Once we opened, we were so busy with the opening, we only started to set things up a month after the opening (so now we are 4 months in). Following that, they uploaded our invoices, and registered the same item multiple times, which means the same item from the same supplier would appear as three seperate items. Now we are 7 months in and have not been able to make one stock take, or make one order from the system. We have asked them multiple times to assist us, although their training people are helpful to an extent, our meetings with them takes 2 weeks to be scheduled.