Not recommended to anyone If anyone want to stuck there money go ahead and try them ordered last to last week but still in processing and and no one is reply to my emails order number is 11415969 .

My iPhone still locked with Softbank 6 weeks after paying them Although their website is professional and they sometimes reply back to email, I still find their service unacceptable. I paid $89 to unlock my iPhone 6 Plus, they sent me an email that the job is completed. This is not the case, my phone is still locked with Softbank. I had to contact them, reconfirmed my IMEI number. The Customer Service got back to me saying they were passing it to their Support team as they can see it is still locked with a specific carrier. 6 weeks later, nothing happened. I've been trying to get in touch but no luck. If this is the standard service this company provides, I would like to advise others to look elsewhere.

SOFTBANK 's iphone 5s SIMunlock Add on October 8 Order # 11431977 Order date September 10, 2019 SIM locked iphone 5s of softbank will not be completed even after unlocking more than 30 days. They seem to be doing their best, but it takes much longer than unlocking the telecommunications company. The evaluation now is ☆. When releasing the SIM lock is completed, I will change it to 5 ☆.

Customer service sucks Going on 24 days since I place my order with no replies back from customer support with past emails.5 of them makes you feel like you're getting ripped off I would understand if they were contacting me back telling me they're still working on it but just ignoring me really sucks I want to contact my bank and stop payment on the credit card but I'm not tired when I'm out for couple more days and if it turns out they didn't lock it I will post good things about him but right now they suck

BE AWARE! UNABLE TO UNLOCK iPHONE 7+ WITH SOFTBANK i have waited over 2 weeks but no unlocking confirmation so only when i have contacted them asking for the status, they got back to me just to tell me that they're going to refund me due to delay, and i could resubmit a new order. this is a joke! i still haven't even got my refund through my credit card and they expect me to place a new order!? i'm starting to have a feeling this might be a scam... i'd rather just wait a little while more than to wait until i can comfort the refund, then resubmitting the order (i expect i will have to wait another 2 weeks) and who knows if they're going to do the same by telling me they're going to refund me due to another delay. time is money and i feel as i've wasted 2 weeks of my time simply to get my money back (i'm still waiting for this to show up on my credit card). at least try to do something about it rather than just giving a refund and asking to place a new order. terrible experience.