Tito
GB"WORST EMAILING PLATFORM EVER! THEY ARE A NIGHTMARE!" We have encountered a significant issue with our email provider, Kirim, that seems to persist without any resolution in sight. Despite relying on Kirim to send emails to our platform users, we face excessive delays when attempting to upload our users' email lists. This prolonged uploading process is primarily due to Kirim's meticulous verification of each individual email address, which results in an upload duration of more than 24 hours. Even for a platform with a substantial user base like ours, where hundreds of thousands of users are present, the upload of just 10,000 contacts on Kirim takes an astonishing seven days. We have reached out to their support team for assistance, but their response has been highly unsatisfactory, as they merely acknowledge the issue and provide vague timelines of a few days or even weeks for resolution. This frustrating experience has led us to conclude that Kirim may be suitable for small businesses with around 100 users, but it should be avoided by anyone with more than 500 users. Despite raising our concerns directly to Kirim's CEO, the response has been unhelpful, with promises of ongoing fixes and redirection back to the support team, which has proven to be a nightmare to deal with. Consequently, we find ourselves wasting an entire day every week attempting to upload lists on Kirim, only to find that the process still does not work. Kirim suggests using Google Sheets or CSV files as alternatives, but those options have also failed to resolve the issue, or they result in a 24-hour upload duration for a mere 500 users. In summary, based on our experience, we strongly advise staying away from this product and exploring alternative email service providers. Review collected by and hosted on G2.com.
SUNARTA
IDsave your money! save your money! this platform is not good! my booking email is not sent to client... very disappointed!
Trevor Otts
USsave your money you will thank me later the customer service makes this a company to avoid. Also they have lots and I do mean lots of outages . Over my 2 years with using them my overall thought is you can not depend on this platform or its outdated technology Recently this company also deleted hundreds of it LTD users. I strongly recommend that you save your money and do not buy this product
Afnan
SGgreat service I have tried to love it. Kirim email just helped me to create a simple opt-in form and redirect them into my telegram channel. That's just a big advantage for a content creator like me. The support was really fast in helping me setup the custom domain:) The price is most of the value that you can get in a single account. There is no need to pay extra for the same subs. Tq kirim email for the great service.