Richard Burwood
GBFalse billing! I 'discovered' I was being billed for PC TuneUp Pro. It was suggested I purchased it via PayPal. I have never purchased ANY PC software, in my life. I only use 'Free ware'. I was immediately refunded the last £18.99 BUT NOT THE PREVIOUS! I only received this last notification from PayPal, nothing previously. I am pursuing the matter with payPal AND with FastSpring Ltd! Aged 83 BUT I do not make mistakes over purchases.
Andrew
GBI mistakenly committed to a monthly payment I bought this software thinking it was a one-off payment and didn't realise that it was in fact a monthly payment. I am usually cautious about such things but still got caught out. The actual software does the job but not in the way I expected.
Karl Peterson
GBDisguising the subscription portion Disguising the subscription portion of this software is despicable and shame on me for not reading the fine print, don't be fooled there are several other legit companies with good software that won't screw you.
Richard Wilshire
GBI bought PC cleaning software from this… I bought PC cleaning software from this company. Price was $19.99 I presumed this was for a year - but later noticed that it was only for a month. After checking found that my credit card would be debited monthly - this wasn't made clear at time of the initial purchase. I have been unable to contacted the vendor about cancelling the software. I can't find where to contact them about cancelling. Buyer beware.
Mike.
JPPricing not clearly stated I bought PC cleaning software from this company. Price was $19.99 I presumed this was for a year - but later noticed that it was only for a month. After checking found that my credit card would be debited monthly - this wasn't made clear at time of the initial purchase. I contacted the vendor about cancelling the software and received an automated reply asking me would I like to keep the software for 99cents a month - of course I agreed to this, however I received no further information about the reduced price - also didn't show up in my "Account' info. I cancelled again and cancellation was accepted straight away - this I am grateful for, money was also returned without any problems. Buyer beware.