Cancellation is a nightmare Cancellation is a nightmare! Charge for PCTuneUp Pro is $21.97 PER MONTH. They promise .99 per month if you ask to cancel. They have numerous company names and many phone numbers. They state they can only cancel by phone request; cancellation emails were promised but not sent until three phone calls. From their email: OUR 24 HOUR BILLING SUPPORT IS AVAILABLE 7 DAYS A WEEK TOLL FREE AT: 1-866-887-1121 (NO HASSLE REFUNDS or SUBSCRIPTIONS CANCELLATIONS) SafeCare Software is the maker of PCTuneUp PRO, Driver Update, and Privacy Guard PLUS. If you have questions regarding a bill we urge you to call our 24/7 support line listed above. We offer no-hassle refunds and subscription cancellations. We use industry-standard encryption to protect the confidentiality of your personal information. Sold and fulfilled by FastSpring an authorized reseller. BUYER BEWARE............

False billing! I 'discovered' I was being billed for PC TuneUp Pro. It was suggested I purchased it via PayPal. I have never purchased ANY PC software, in my life. I only use 'Free ware'. I was immediately refunded the last £18.99 BUT NOT THE PREVIOUS! I only received this last notification from PayPal, nothing previously. I am pursuing the matter with payPal AND with FastSpring Ltd! Aged 83 BUT I do not make mistakes over purchases.

BUYER BEWARE! After seeing that the driver updates from this "company" didn't work, I turned around the first day to cancel the subscription that was supposed to have been a one time charge for a year. However they sent an email informing me that a monthly charge would be coming out of my checking account within two days. I had to call my bank and cancel the debit card to prevent a charge that I never authorized or agreed to... buyer beware... THIS IS A SCAM! DON'T RESPOND TO ANY EMAILS FOR PAYMENT MANAGEMENT, CALL YOUR BANK OR STOP PAYMENT THROUGH PAY PAL!

I bought PC cleaning software from this… I bought PC cleaning software from this company. Price was $19.99 I presumed this was for a year - but later noticed that it was only for a month. After checking found that my credit card would be debited monthly - this wasn't made clear at time of the initial purchase. I have been unable to contacted the vendor about cancelling the software. I can't find where to contact them about cancelling. Buyer beware.

Disguising the subscription portion Disguising the subscription portion of this software is despicable and shame on me for not reading the fine print, don't be fooled there are several other legit companies with good software that won't screw you.