Intradiem

3650 Mansell Rd, 30022, Alpharetta, United States
http://intradiem.com
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3.83
Based on 6 Reviews

5

50.00%

4

16.67%

3

16.67%

2

0.00%

1

16.67%
About Intradiem

Intradiem is the only workforce automation solution that delivers guaranteed results while improving both agent engagement and the customer experience. Our powerful technology acts as an automated manager for the contact center with rules triggered in real-time by actual center conditions. We power over 1.2 billion automated actions annually and have saved our customers over $170 million in the past 2 years.

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Rene Gaytan
GB

Intradiem is an amazing tool Intradiem is an amazing tool. It takes the guess work out of having to find time to deliver training and information to our reps. Lightening the load on the WFM team is another plus. We used it to deliver our compliance training this year. Typically this would take WFM days to get scheduled and within minutes we had all of the reps scheduled and delivery was effortless.

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