Perfect Support Help Perfect Support Help. The technical support help agent I spoke with named Shana what is smart, kind, knowledgeable, and the perfect person to speak with for a nine year truth finder subscriber like myself. She had the answer to every question I am was patient and empathetic when I pushed a few wrong buttons and then had to begin again. If I were your company, I would give this young lady a raise more likely a supervisory position because if you don’t, I’m a pay her more and steal her from you.

Great Customer Service Rep Customer Service Rep, Rodwin, provided excellent service. Very friendly, professional, and thorough. Thank you! And thank you for the accurate background search your product produced for me. It was extremely valuable. Keep up the good work! -Frank

They make you wait and wait and wait… They make you wait and wait and wait when the real scan really only takes them seconds for the search hoping your long wait will prompt you to pay their exorbitant fee.

Unfortunately a bunch of fraudsters Unfortunately, the website didn't live up to its promises, even though I paid for its services. Right from the start, I had trouble accessing my account due to "technical issues". Despite trying to get help from their customer service team, I just ended up feeling frustrated because I was getting nowhere and ended up with no response/solution after hours of trying. It's really upsetting to realize that I was misled and essentially scammed. The fact that they haven't taken responsibility or refunded my money only makes it worse. Looking back on this experience, it's hard to understand why a company would do this, as it just damages their reputation in the long term. If anything, they just proved themselves to be fraudsters. They lack the understanding of how important honesty and accountability are in business.

Waste of money The information that I paid for is not updated. I have better current information (that I searched for online) than they do, and I didn't even have to pay for it. Waste of money.