Waste of time Took me a whole annoyingly lengthy process with a 5 minute fake / artificially inflated loading screen, made me give up my email and acted like I was finally going to get the info I needed only to ask for payment on the very last step. Complete waste of time. Especially since I don’t even know if it has found the right person.

Packs a punch I took out a free membership to look for a long lost friend, and OMG, this thing is incredibly powerful (if a little weird), leading me straight to them with a (common) name and age. The amount of info is downright spooky. It's not cheap, and it's true that it charges for all sort of 'extras' which it draws you into - I guess it depends on what info you want. The refund for the free trial was completely hassle free.

Waste of money The information that I paid for is not updated. I have better current information (that I searched for online) than they do, and I didn't even have to pay for it. Waste of money.

Unfortunately a bunch of fraudsters Unfortunately, the website didn't live up to its promises, even though I paid for its services. Right from the start, I had trouble accessing my account due to "technical issues". Despite trying to get help from their customer service team, I just ended up feeling frustrated because I was getting nowhere and ended up with no response/solution after hours of trying. It's really upsetting to realize that I was misled and essentially scammed. The fact that they haven't taken responsibility or refunded my money only makes it worse. Looking back on this experience, it's hard to understand why a company would do this, as it just damages their reputation in the long term. If anything, they just proved themselves to be fraudsters. They lack the understanding of how important honesty and accountability are in business.

Subscription Trickery The way that customers are tricked into subscriptions is beyond me…. I will never utilize your services again!