Blocked my incoming transfer because… Blocked my incoming transfer because the bank account had the initials: "MR" before my name, so the experts of Binance thought that this was a different person, because my id card didnt write "MR" in front of my name. So they blocked the incoming transfer for months, and I claimed it back from my bank. No matter how many times I have contacted support. Support is useless. they understand nothing.

Extremely difficult to withdraw money Binance makes getting your money out of their platform harder and harder with every update to the point where successfully navigating their maze-like menus is not possible without contacting support. Support is not professional and poorly trained. This is probably due to the fact that they get laid off every year so Binance can avoid paying out yearly bonuses. Do not put your money on this app.

OMGOD, Binance is Just The Best OMGOD, Binance is the magic connections to the Crypto world and I started August 2022 with this awesome Crypto Bank. I have accounts with other Crypto exchanges and they are no MATCH to the Binance services and product. All things Crypto Currency, Binance is the master and they are more then just a Crypto Exchange, and I love it.

Never ever use Binance Launchpool Never ever use Binance Launchpool, such a scam saying on my PNL of my holding in this token 900$+ and then it says I lost 400$. Never use it. Customer service won't do anything about it. Put your money else where except there.

Incapable Customer support My feedback is regarding BinanceUS which is the U.S. exchange arm of Binance. I have attempted to open an Institutional account with them which requires submitting business documents for verification. Their standard wait time for approval is 2 weeks and the site recommends to contact support if not completed in this time frame. It has now been 4 weeks and I have contacted support agents at least 3 times since. These people (only available via chat) have been completely useless; they cannot provide any information regarding status or timing for approval, or even if anyone has even reviewed any of the documents. They cannot escalate me to anyone who is capable of helping with the issue. They only claim that someone from their email support team will contact me at sometime in the future but cannot provide any timing for that either. It has been 2 weeks since my first contact with support and to date I have received no contact whatsoever. Additionally every agent always end the chat with a flag that says "This issue has been marked as solved" when it clearly is not.