Incapable Customer support My feedback is regarding BinanceUS which is the U.S. exchange arm of Binance. I have attempted to open an Institutional account with them which requires submitting business documents for verification. Their standard wait time for approval is 2 weeks and the site recommends to contact support if not completed in this time frame. It has now been 4 weeks and I have contacted support agents at least 3 times since. These people (only available via chat) have been completely useless; they cannot provide any information regarding status or timing for approval, or even if anyone has even reviewed any of the documents. They cannot escalate me to anyone who is capable of helping with the issue. They only claim that someone from their email support team will contact me at sometime in the future but cannot provide any timing for that either. It has been 2 weeks since my first contact with support and to date I have received no contact whatsoever. Additionally every agent always end the chat with a flag that says "This issue has been marked as solved" when it clearly is not.

Great performance, great support Clearly the best support I´ve seen so far. Besides this Binance is still the most liquid exchange with best limit execution and plenty of assets, way more than in comparison to the most. The API also allows for massive data transfer in order to be used with external apps, extremely performant. Four stars only since the trading on the integrated platform could really be improved and enhanced by features like tickcharts, quick and precise OCOs, or a simple fullscreen-mode for the trading interface when its used in the browser.

Prejudice Prejudice, racist company. If you are from the United Kingdom do not bother, they are happy to take money, never help recover scam money when the scammers are based in China, also when it comes to allowing Merchant accounts they allow countries with a high fraud turn over but will not allow United Kingdom fully registered companies. I wonder why there is a very strong prejudice against the United Kingdom

Scammers like Ponzi scheme is new Binance This is the Biggest Scamming App of new world of Internet. Please don't buy from these apps specifically from Binance.it is like Ponzi scheme. You can check from Google about this Ponzi scheme. It working on the same rule . So they take your money deposit easily even you are not verified.But forget that you get back your money ever. So if you want to throw away your money then give to binance as they are more poors then you they easily grab your money. I am scammed by Binance they have my money and now not giving me back . All the people you got scammed by them should share his/details because we should make a law suit against these Ponzi scheme scammers. They are accumulating the money and never returned as they are playing with greed of humans. Some day they will disappear with all your money. Please don't invest this shi*tty app you can also read down all reviews are against them. Every should write against their scamming in Google and play store as well . Because from play store more people are getting help as for to download binance shi*t. People who have some money please withdraw as soon as possible from Binance because they will run away with your money like happened with FTX and Luna Terra. Binance is second FTX as they are using Luna Terra address soon they will also disappear like Luna terra owner disappeared. So withdraw what ever you have in Binance as soon as possible.

Stay Away From Binance I had given a ftmo prop firm account to a customer which was worth 500$.Gave Him The Logins After Got paid by Binance & Never Got Any Text By Him.After a week He Lost the account cuz of his stupid & Reported Binance For Refund.I Provided Full Chat Recording with him in which i had provided the logins & said "Enjoy".After That I Texted Him again but he deleted full chat on Telegram & Blocked Me.Now The Binance support is saying that i did some fraudulent activity & now i have to refund 500$.I only Got 10$ in my pocket from which he had sent & gave him account.Now what the heck type of justice is this.They are asking me to give my 6 months of profit in one go.