Incapable Customer support My feedback is regarding BinanceUS which is the U.S. exchange arm of Binance. I have attempted to open an Institutional account with them which requires submitting business documents for verification. Their standard wait time for approval is 2 weeks and the site recommends to contact support if not completed in this time frame. It has now been 4 weeks and I have contacted support agents at least 3 times since. These people (only available via chat) have been completely useless; they cannot provide any information regarding status or timing for approval, or even if anyone has even reviewed any of the documents. They cannot escalate me to anyone who is capable of helping with the issue. They only claim that someone from their email support team will contact me at sometime in the future but cannot provide any timing for that either. It has been 2 weeks since my first contact with support and to date I have received no contact whatsoever. Additionally every agent always end the chat with a flag that says "This issue has been marked as solved" when it clearly is not.

They are joking with price… They are joking with price movement...never seen this before ....just stay away... no need to comment anything every person with eyes can see it from a space

Do not use binance to buy crypto Do not use binance to buy crypto! They and their friend company paymonade hold funds for weeks and make u wait to recieve it. they say timeout transaction without any logic because i authorise transaction inside bank app, i go back to binance app and its not working anymore. Its a bug or something from their side that is happening too often DO NOT USE BINANCE TO BUY CRYPTO AND STAY AWAY! IM GOING FROM NOW ON TO THE COMPETITORS

I was gonna ask if you can use euro… I was gonna ask if you can use euro too? And momently I’m giving one star for the moment because first i’m gonna see.

Stay Away From Binance I had given a ftmo prop firm account to a customer which was worth 500$.Gave Him The Logins After Got paid by Binance & Never Got Any Text By Him.After a week He Lost the account cuz of his stupid & Reported Binance For Refund.I Provided Full Chat Recording with him in which i had provided the logins & said "Enjoy".After That I Texted Him again but he deleted full chat on Telegram & Blocked Me.Now The Binance support is saying that i did some fraudulent activity & now i have to refund 500$.I only Got 10$ in my pocket from which he had sent & gave him account.Now what the heck type of justice is this.They are asking me to give my 6 months of profit in one go.