Extremely difficult to withdraw money Binance makes getting your money out of their platform harder and harder with every update to the point where successfully navigating their maze-like menus is not possible without contacting support. Support is not professional and poorly trained. This is probably due to the fact that they get laid off every year so Binance can avoid paying out yearly bonuses. Do not put your money on this app.

Prejudice Prejudice, racist company. If you are from the United Kingdom do not bother, they are happy to take money, never help recover scam money when the scammers are based in China, also when it comes to allowing Merchant accounts they allow countries with a high fraud turn over but will not allow United Kingdom fully registered companies. I wonder why there is a very strong prejudice against the United Kingdom

I was gonna ask if you can use euro… I was gonna ask if you can use euro too? And momently I’m giving one star for the moment because first i’m gonna see.

Fiat transfers blocked, no reply, many weeks just wasted Registered, verified (took about a month!), signed all documents, but then all fiat transfers blocked. Numerous reminders sent, absolutely no reply. Wasted many weeks for being treated like crap!

Incapable Customer support My feedback is regarding BinanceUS which is the U.S. exchange arm of Binance. I have attempted to open an Institutional account with them which requires submitting business documents for verification. Their standard wait time for approval is 2 weeks and the site recommends to contact support if not completed in this time frame. It has now been 4 weeks and I have contacted support agents at least 3 times since. These people (only available via chat) have been completely useless; they cannot provide any information regarding status or timing for approval, or even if anyone has even reviewed any of the documents. They cannot escalate me to anyone who is capable of helping with the issue. They only claim that someone from their email support team will contact me at sometime in the future but cannot provide any timing for that either. It has been 2 weeks since my first contact with support and to date I have received no contact whatsoever. Additionally every agent always end the chat with a flag that says "This issue has been marked as solved" when it clearly is not.