Binance

image
1.45
Based on 20 Reviews

5

5.00%

4

5.00%

3

0.00%

2

10.00%

1

80.00%
About Binance

Binance is the world’s leading blockchain and cryptocurrency infrastructure provider with a financial product suite that includes the largest digital asset exchange by volume. Trusted by millions worldwide, the Binance platform is dedicated to increasing the freedom of money for users. Binance features an unmatched portfolio of crypto products and offerings, including: trading and finance, education, data and research, social good, investment and incubation, decentralization and infrastructure solutions, and more. For more information, visit: https://www.binance.com For support, feedback & complaints please visit: https://www.binance.com/en/support (click the yellow button in bottom right)

Tags
Contact Info

You need to Login first to submit your review.

image
vkbiz
CZ

Fiat transfers blocked, no reply, many weeks just wasted Registered, verified (took about a month!), signed all documents, but then all fiat transfers blocked. Numerous reminders sent, absolutely no reply. Wasted many weeks for being treated like crap!

image
Great Alpha
PK

Stay Away From Binance I had given a ftmo prop firm account to a customer which was worth 500$.Gave Him The Logins After Got paid by Binance & Never Got Any Text By Him.After a week He Lost the account cuz of his stupid & Reported Binance For Refund.I Provided Full Chat Recording with him in which i had provided the logins & said "Enjoy".After That I Texted Him again but he deleted full chat on Telegram & Blocked Me.Now The Binance support is saying that i did some fraudulent activity & now i have to refund 500$.I only Got 10$ in my pocket from which he had sent & gave him account.Now what the heck type of justice is this.They are asking me to give my 6 months of profit in one go.

image
Wayne Sluiter
GB

Incapable Customer support My feedback is regarding BinanceUS which is the U.S. exchange arm of Binance. I have attempted to open an Institutional account with them which requires submitting business documents for verification. Their standard wait time for approval is 2 weeks and the site recommends to contact support if not completed in this time frame. It has now been 4 weeks and I have contacted support agents at least 3 times since. These people (only available via chat) have been completely useless; they cannot provide any information regarding status or timing for approval, or even if anyone has even reviewed any of the documents. They cannot escalate me to anyone who is capable of helping with the issue. They only claim that someone from their email support team will contact me at sometime in the future but cannot provide any timing for that either. It has been 2 weeks since my first contact with support and to date I have received no contact whatsoever. Additionally every agent always end the chat with a flag that says "This issue has been marked as solved" when it clearly is not.

image
Harish Sharma
AE

No proper customer care!! No proper customer care!! I am writing this review on behalf of my friend. To be true it was going good upto last month with Binance but this time fed-up. Last month we took USDT from one of Binance advertiser thru P2P. Amount paid thru UPI and deducted from bank account. Its one month we keep asking to release USDT but not yet released. It was reported to Binance after waiting 3 days but nothing happened. Its one month now, If we are going to report again or appeal, its Binance msg showing that you already reported and under process. I am not sure if the messages / conversation is good to be share on this plateform.

image
Nehir Saglam
BE

I was gonna ask if you can use euro… I was gonna ask if you can use euro too? And momently I’m giving one star for the moment because first i’m gonna see.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow