Jack Yan
NZThe tech must be pretty rubbish I had not heard of Red Points till yesterday when we were targeted by them. As the publisher of an international magazine with five editions, it was a surprise to receive notice that a copyright infringement accusation was levelled against us by a larger competitor—via its contractor, Red Points. The accusation was utterly baseless, and we can prove it. We can prove the sources of our story. Can they prove their position? I doubt it. And here’s the thing: Red Points’ client publishes in Spanish. We’re in English. I can’t find anything on the client site even remotely resembling our article. The technology must be pretty poor if we were flagged. I certainly wouldn’t be encouraged to use it. Judging by the other reviews here, it seems it’s not the most ethical firm. It doesn’t appear supportive of a free press—unless the media organization is paying them.
Retail Maven
GBAttention businesses that use Red… Attention businesses that use Red Points to "protect your intellectual rights on 3rd party platforms", keep in mind, they use a very wide and destructive net. If instead of asking your long term legitimate wholesale buyers to pull your items from 3rd party sellers, you send this bulldog in to do it, you'll lose said customers permanently. One vendor asked nicely, the other used Red Points. All listings were pulled, but I only buy from one vendor now. Can you guess which one? P.s... I know your items aren't selling at retail because my listings didn't sell, either. Go back to the drawing board. Wrong strategy.
Kyle Evans
GBTerrible company Terrible company. Claim items are fake but have zero proof. My company has purchase receipts to prove otherwise. A bunch of unqualified people!
Sheikh Salman
GBDear BRAND Owners BEAWARE Dear BRAND Owners, This company will Ruin your business. Do you know why? because they are making false claims to make them look active. They are removing your Genuine Items listing from sellers accounts. In end Seller and BUYERS will write about how bad businesses YOU BRAND OWNERS are. My one small item has been removed from EBAY. It was a genuine item as I have a receipt from store. I sent receipt to Red Points along with many followup emails but they have not reinstated my listing and are not even bothering to reply. On top of everything even the Original Brand is not bothering to help me. So I will simply fill all social media pages with details of how Bad is the Brand itself who does not care about their genuine customers.
Mark - Devils Code
GBAwful company to deal with go… Awful company to deal with go elsewhere! Redpoints had one of our eBay listings removed which resulted in a 7 day restriction on our account, this is currently costing us £1000 a day. The company that redpoint where working for even told them to drop the claim against us at it was incorrect, they where instructed to send a simple email to eBay to confirm the withdrawal of the complaint, we are now 24 hours since they where instructed to do this and still nothing, another £1000 lost due to their slow and unresponsive actions. We will be putting in a claim against RedPoints to claim back what we have lost due to their wrong doing. Try to phone them all you get told is "that department does not take phone calls" If you are a company looking for someone to look after your trademark's id look elsewhere