Jack Yan
NZThe tech must be pretty rubbish I had not heard of Red Points till yesterday when we were targeted by them. As the publisher of an international magazine with five editions, it was a surprise to receive notice that a copyright infringement accusation was levelled against us by a larger competitor—via its contractor, Red Points. The accusation was utterly baseless, and we can prove it. We can prove the sources of our story. Can they prove their position? I doubt it. And here’s the thing: Red Points’ client publishes in Spanish. We’re in English. I can’t find anything on the client site even remotely resembling our article. The technology must be pretty poor if we were flagged. I certainly wouldn’t be encouraged to use it. Judging by the other reviews here, it seems it’s not the most ethical firm. It doesn’t appear supportive of a free press—unless the media organization is paying them.
James Miller
GBRedpoints - We were initially frustrated that the software took genuine products down but this was resolved eventually - nearly 3 months Redpoints - Took our products down in May 23, they were genuine items and this lead to some frustration. We complained to the company who did reverse their decision - although it took till July 23, we only wish that the software lead identification lead to a considered view rather than mass takedown
Andrew Boden
GBRedpoint...A company that needs suing damages Redpoint reports registered sellers to market places for copyright, even though the resellers purchase the branded goods from the official distributors. I'm now in the process of warning all UK distributors for the brands in question about these tactics as they could be left with tens of thousands of pounds worth of stock on their shelves.
Retail Maven
GBAttention businesses that use Red… Attention businesses that use Red Points to "protect your intellectual rights on 3rd party platforms", keep in mind, they use a very wide and destructive net. If instead of asking your long term legitimate wholesale buyers to pull your items from 3rd party sellers, you send this bulldog in to do it, you'll lose said customers permanently. One vendor asked nicely, the other used Red Points. All listings were pulled, but I only buy from one vendor now. Can you guess which one? P.s... I know your items aren't selling at retail because my listings didn't sell, either. Go back to the drawing board. Wrong strategy.
Steve Scotton
GBRedpoints got it wrong and cost me thousands! I had my ebay business suspended because Redpoints incorrectly reported items to Vero. Redpoints did apologise and the listing were reinstated, but the suspension cost me thousands of pounds in revenue. It's great that your protect the big brands, but when you get it wrong you must compensate small businesses.