Randy Diggins
GBFalse Claims / Items taken down via… False Claims / Items taken down via ebay. This company uses AI to scan ebay/amazon listings for their client base. They will "claim" your item has violated copyright and will be taken down for "brand protection"
Mark - Devils Code
GBAwful company to deal with go… Awful company to deal with go elsewhere! Redpoints had one of our eBay listings removed which resulted in a 7 day restriction on our account, this is currently costing us £1000 a day. The company that redpoint where working for even told them to drop the claim against us at it was incorrect, they where instructed to send a simple email to eBay to confirm the withdrawal of the complaint, we are now 24 hours since they where instructed to do this and still nothing, another £1000 lost due to their slow and unresponsive actions. We will be putting in a claim against RedPoints to claim back what we have lost due to their wrong doing. Try to phone them all you get told is "that department does not take phone calls" If you are a company looking for someone to look after your trademark's id look elsewhere
Brandie Reeder
GBHave had a great experience with Red Points We just recently moved over to Red Points and have had such a wonderful experience from the beginning. The steps that they took to onboard us was clear, easy and we instantly saw results. I would definitely recommend Red Points services.
Jack Yan
NZThe tech must be pretty rubbish I had not heard of Red Points till yesterday when we were targeted by them. As the publisher of an international magazine with five editions, it was a surprise to receive notice that a copyright infringement accusation was levelled against us by a larger competitor—via its contractor, Red Points. The accusation was utterly baseless, and we can prove it. We can prove the sources of our story. Can they prove their position? I doubt it. And here’s the thing: Red Points’ client publishes in Spanish. We’re in English. I can’t find anything on the client site even remotely resembling our article. The technology must be pretty poor if we were flagged. I certainly wouldn’t be encouraged to use it. Judging by the other reviews here, it seems it’s not the most ethical firm. It doesn’t appear supportive of a free press—unless the media organization is paying them.
Mindy Allen
GBBAN this company This company removed listing on behalf of "Pampered Chef" however they have no actual knowledge of the company. They had multiple listing of mine removed, even though all products are authentic and I purchased them directly through the company. They even tried to remove listing that were no longer active or had active inventory. I have written to them, filled out the removal/retraction requests and it has gotten me nowhere. I plan on reporting this company for their fraudulent practices in as many legitimate sites as I can, as they are NOT a legitimate company working on behalf of their "companies" Im sure I will get a great canned response to this with the form to fill out, that I already have over and over again with no answer.