Unprofessional at best Manufacturers that want to keep their products off online marketplaces as much as possible hire this company to target small businesses which have legally purchased their inventory at wholesale. They make false counterfeit accusations through programs like VERO. The only recourse after politely asking them to be ethical human beings is to file a lawsuit in a state that may very well be halfway across the country. They know that most small businesses do not have the funds or legal team that would enable them to do so. What their clients don't seem to realize is that by doing this instead of intercepting their products they do not want sold on certain outlets before going to wholesalers is that companies will stop purchasing. Then the national retailers they want so desperately to stock their products will stop buying knowing that they can't unload the junk when it doesn't fly off the shelves. Ultimately they hurt themselves; the problem is the legitimate sellers they harm in the process.

Redpoints - We were initially frustrated that the software took genuine products down but this was resolved eventually - nearly 3 months Redpoints - Took our products down in May 23, they were genuine items and this lead to some frustration. We complained to the company who did reverse their decision - although it took till July 23, we only wish that the software lead identification lead to a considered view rather than mass takedown

Terrible company Terrible company, making fake patent claims when my item has a uk patent number. If the desgins were the same the intellectual office wouldn't grant me patent would they?? This company will make baseless claims and get your products taken down. They will be hearing from my lawyers as a lot damaged has be caused.

BAN this company This company removed listing on behalf of "Pampered Chef" however they have no actual knowledge of the company. They had multiple listing of mine removed, even though all products are authentic and I purchased them directly through the company. They even tried to remove listing that were no longer active or had active inventory. I have written to them, filled out the removal/retraction requests and it has gotten me nowhere. I plan on reporting this company for their fraudulent practices in as many legitimate sites as I can, as they are NOT a legitimate company working on behalf of their "companies" Im sure I will get a great canned response to this with the form to fill out, that I already have over and over again with no answer.

Terrible company Terrible company. Claim items are fake but have zero proof. My company has purchase receipts to prove otherwise. A bunch of unqualified people!