James Miller
GBRedpoints - We were initially frustrated that the software took genuine products down but this was resolved eventually - nearly 3 months Redpoints - Took our products down in May 23, they were genuine items and this lead to some frustration. We complained to the company who did reverse their decision - although it took till July 23, we only wish that the software lead identification lead to a considered view rather than mass takedown
Jack Yan
NZThe tech must be pretty rubbish I had not heard of Red Points till yesterday when we were targeted by them. As the publisher of an international magazine with five editions, it was a surprise to receive notice that a copyright infringement accusation was levelled against us by a larger competitor—via its contractor, Red Points. The accusation was utterly baseless, and we can prove it. We can prove the sources of our story. Can they prove their position? I doubt it. And here’s the thing: Red Points’ client publishes in Spanish. We’re in English. I can’t find anything on the client site even remotely resembling our article. The technology must be pretty poor if we were flagged. I certainly wouldn’t be encouraged to use it. Judging by the other reviews here, it seems it’s not the most ethical firm. It doesn’t appear supportive of a free press—unless the media organization is paying them.
Steve Scotton
GBRedpoints got it wrong and cost me thousands! I had my ebay business suspended because Redpoints incorrectly reported items to Vero. Redpoints did apologise and the listing were reinstated, but the suspension cost me thousands of pounds in revenue. It's great that your protect the big brands, but when you get it wrong you must compensate small businesses.
Mindy Allen
GBBAN this company This company removed listing on behalf of "Pampered Chef" however they have no actual knowledge of the company. They had multiple listing of mine removed, even though all products are authentic and I purchased them directly through the company. They even tried to remove listing that were no longer active or had active inventory. I have written to them, filled out the removal/retraction requests and it has gotten me nowhere. I plan on reporting this company for their fraudulent practices in as many legitimate sites as I can, as they are NOT a legitimate company working on behalf of their "companies" Im sure I will get a great canned response to this with the form to fill out, that I already have over and over again with no answer.
Sam
GBA Shameless Company A Shameless company threatening the small businesses. They make lame cases without any knowledge against small businesses and take their source of earning down. My all items are genuine and have receipts from the manufacturers but REDPOINTS lied to online market place to take my items down. They do not respond to emails either. I am planning to Sue the main company who hired this negligent company for a bad practice. I will tell everyone on all platforms that avoid buying from these businesses as they claim their own items as FAKE when you try to sell them on market places.