Awful company to deal with go… Awful company to deal with go elsewhere! Redpoints had one of our eBay listings removed which resulted in a 7 day restriction on our account, this is currently costing us £1000 a day. The company that redpoint where working for even told them to drop the claim against us at it was incorrect, they where instructed to send a simple email to eBay to confirm the withdrawal of the complaint, we are now 24 hours since they where instructed to do this and still nothing, another £1000 lost due to their slow and unresponsive actions. We will be putting in a claim against RedPoints to claim back what we have lost due to their wrong doing. Try to phone them all you get told is "that department does not take phone calls" If you are a company looking for someone to look after your trademark's id look elsewhere

Have had a great experience with Red Points We just recently moved over to Red Points and have had such a wonderful experience from the beginning. The steps that they took to onboard us was clear, easy and we instantly saw results. I would definitely recommend Red Points services.

Unprofessional at best Manufacturers that want to keep their products off online marketplaces as much as possible hire this company to target small businesses which have legally purchased their inventory at wholesale. They make false counterfeit accusations through programs like VERO. The only recourse after politely asking them to be ethical human beings is to file a lawsuit in a state that may very well be halfway across the country. They know that most small businesses do not have the funds or legal team that would enable them to do so. What their clients don't seem to realize is that by doing this instead of intercepting their products they do not want sold on certain outlets before going to wholesalers is that companies will stop purchasing. Then the national retailers they want so desperately to stock their products will stop buying knowing that they can't unload the junk when it doesn't fly off the shelves. Ultimately they hurt themselves; the problem is the legitimate sellers they harm in the process.

Dear BRAND Owners BEAWARE Dear BRAND Owners, This company will Ruin your business. Do you know why? because they are making false claims to make them look active. They are removing your Genuine Items listing from sellers accounts. In end Seller and BUYERS will write about how bad businesses YOU BRAND OWNERS are. My one small item has been removed from EBAY. It was a genuine item as I have a receipt from store. I sent receipt to Red Points along with many followup emails but they have not reinstated my listing and are not even bothering to reply. On top of everything even the Original Brand is not bothering to help me. So I will simply fill all social media pages with details of how Bad is the Brand itself who does not care about their genuine customers.

Terrible company Terrible company. Claim items are fake but have zero proof. My company has purchase receipts to prove otherwise. A bunch of unqualified people!