Awful company to deal with go… Awful company to deal with go elsewhere! Redpoints had one of our eBay listings removed which resulted in a 7 day restriction on our account, this is currently costing us £1000 a day. The company that redpoint where working for even told them to drop the claim against us at it was incorrect, they where instructed to send a simple email to eBay to confirm the withdrawal of the complaint, we are now 24 hours since they where instructed to do this and still nothing, another £1000 lost due to their slow and unresponsive actions. We will be putting in a claim against RedPoints to claim back what we have lost due to their wrong doing. Try to phone them all you get told is "that department does not take phone calls" If you are a company looking for someone to look after your trademark's id look elsewhere

Red Points is a game changer in brand… Red Points is a game changer in brand protection! We had a BP service provider previously that focused on Ebay and Craigslist and cost us 2xs what Red Points cost plus Red Points enforces on marketplaces globally! My account rep is easily accessible and committed to supporting our business! Highly recommend!

Red Points are scammers and hustlers! Red Points are scammers and hustlers! They claim products are fake just to get paid a fee or commission by the brand. How can they have a new and original Hugo Boss product taken down on eBay as a counterfeit when, the Boss product was actually purchased from a Hugo Boss Outlet with receipts available??? These hustlers should be sued and banned!

Terrible company Terrible company. Claim items are fake but have zero proof. My company has purchase receipts to prove otherwise. A bunch of unqualified people!

Redpoints - We were initially frustrated that the software took genuine products down but this was resolved eventually - nearly 3 months Redpoints - Took our products down in May 23, they were genuine items and this lead to some frustration. We complained to the company who did reverse their decision - although it took till July 23, we only wish that the software lead identification lead to a considered view rather than mass takedown