James Miller
GBRedpoints - We were initially frustrated that the software took genuine products down but this was resolved eventually - nearly 3 months Redpoints - Took our products down in May 23, they were genuine items and this lead to some frustration. We complained to the company who did reverse their decision - although it took till July 23, we only wish that the software lead identification lead to a considered view rather than mass takedown
Jack Yan
NZThe tech must be pretty rubbish I had not heard of Red Points till yesterday when we were targeted by them. As the publisher of an international magazine with five editions, it was a surprise to receive notice that a copyright infringement accusation was levelled against us by a larger competitor—via its contractor, Red Points. The accusation was utterly baseless, and we can prove it. We can prove the sources of our story. Can they prove their position? I doubt it. And here’s the thing: Red Points’ client publishes in Spanish. We’re in English. I can’t find anything on the client site even remotely resembling our article. The technology must be pretty poor if we were flagged. I certainly wouldn’t be encouraged to use it. Judging by the other reviews here, it seems it’s not the most ethical firm. It doesn’t appear supportive of a free press—unless the media organization is paying them.
Sam
GBA Shameless Company A Shameless company threatening the small businesses. They make lame cases without any knowledge against small businesses and take their source of earning down. My all items are genuine and have receipts from the manufacturers but REDPOINTS lied to online market place to take my items down. They do not respond to emails either. I am planning to Sue the main company who hired this negligent company for a bad practice. I will tell everyone on all platforms that avoid buying from these businesses as they claim their own items as FAKE when you try to sell them on market places.
Sherry McGalliard
GBRed Points is a game changer in brand… Red Points is a game changer in brand protection! We had a BP service provider previously that focused on Ebay and Craigslist and cost us 2xs what Red Points cost plus Red Points enforces on marketplaces globally! My account rep is easily accessible and committed to supporting our business! Highly recommend!
Mark - Devils Code
GBAwful company to deal with go… Awful company to deal with go elsewhere! Redpoints had one of our eBay listings removed which resulted in a 7 day restriction on our account, this is currently costing us £1000 a day. The company that redpoint where working for even told them to drop the claim against us at it was incorrect, they where instructed to send a simple email to eBay to confirm the withdrawal of the complaint, we are now 24 hours since they where instructed to do this and still nothing, another £1000 lost due to their slow and unresponsive actions. We will be putting in a claim against RedPoints to claim back what we have lost due to their wrong doing. Try to phone them all you get told is "that department does not take phone calls" If you are a company looking for someone to look after your trademark's id look elsewhere