Mark - Devils Code
GBAwful company to deal with go… Awful company to deal with go elsewhere! Redpoints had one of our eBay listings removed which resulted in a 7 day restriction on our account, this is currently costing us £1000 a day. The company that redpoint where working for even told them to drop the claim against us at it was incorrect, they where instructed to send a simple email to eBay to confirm the withdrawal of the complaint, we are now 24 hours since they where instructed to do this and still nothing, another £1000 lost due to their slow and unresponsive actions. We will be putting in a claim against RedPoints to claim back what we have lost due to their wrong doing. Try to phone them all you get told is "that department does not take phone calls" If you are a company looking for someone to look after your trademark's id look elsewhere
Retail Maven
GBAttention businesses that use Red… Attention businesses that use Red Points to "protect your intellectual rights on 3rd party platforms", keep in mind, they use a very wide and destructive net. If instead of asking your long term legitimate wholesale buyers to pull your items from 3rd party sellers, you send this bulldog in to do it, you'll lose said customers permanently. One vendor asked nicely, the other used Red Points. All listings were pulled, but I only buy from one vendor now. Can you guess which one? P.s... I know your items aren't selling at retail because my listings didn't sell, either. Go back to the drawing board. Wrong strategy.
James Miller
GBRedpoints - We were initially frustrated that the software took genuine products down but this was resolved eventually - nearly 3 months Redpoints - Took our products down in May 23, they were genuine items and this lead to some frustration. We complained to the company who did reverse their decision - although it took till July 23, we only wish that the software lead identification lead to a considered view rather than mass takedown
sharmistha chatterjee
GBTook down a lipstick I was selling on… Took down a lipstick I was selling on vinted. pixiinc-bp The item was bought by me!?? Intellectual property rights . I bought it from a shop. What are you talking about. Vinted is for selling what we don't use. You think I'll go buy a single lipstick fake to sell it for 4 pounds on a carboot site? I think this is A SCAM. If you don't want pixi items to be sold then do it by a BETTER MEANS, don't harrass people who buy a single lipstick from. Shop and sell it for mere 4 pounds on a car boot site like vinted!! I M sure you have better ways to claim intellectual property rights. I am not using your client's name . Simply selling an item I didn't use
Mubarak
GBTerrible company Terrible company, making fake patent claims when my item has a uk patent number. If the desgins were the same the intellectual office wouldn't grant me patent would they?? This company will make baseless claims and get your products taken down. They will be hearing from my lawyers as a lot damaged has be caused.