ilya
ILThey are obviously scammers They are obviously scammers. No support replies (after annual payment!) for 3 different emails, FOR WEEKS. Absolute disaster
Aslı Simge Öztürk
TRRefund Hello, I am Aslı Simge ÖZTÜRK, I accidentally canceled the free trial when I was going to cancel my subscription and the invoice was issued immediately. You can see that I never used the app after canceling the free trial anyway. The dollar is very expensive in Turkey and that money was my rental money. Also I am a student, really I need this money really. If you don't return my money, I will starve. Can you please refund my money? :( Please help me I write a thousand times Support Team but you didn't return me. I want to my money please please. Please write me sooon.
Nagise Avan
CANot the best expirience I had the same terrible experience as other people here. After canceling the subscription, after about 2 days of free trial somehow they got the payment, exactly 108 USD. Then I found "... beyond our 3-day free trial, we also offer a no strings attached 30-day money back guarantee. If you use WordAi to rewrite less than 10 articles and find that it isn't the solution for you, just contact us and we'll give you a hassle-free refund with no questions asked!", and guess what, after writing to the help center I had only 1 auto answer saying "This ticket was created on your behalf." It was the only answer from them. Edited: Sometime later I finally got an answer and looks like I'll have my refund. Actually, I don't think that service is bad since it does its job quite well, but the help center is garbage. Just a small note: I used PayPal so it had the role of the agent in this case.
Leonard
ZAStay away They are terrible. I've cancelled my subscription during the free 3-day trial and they keep debiting my CC account.
Charne
ZAWordai took R6610,89 (almost $340) from… Wordai took R6610,89 (almost $340) from my account before the 3 day trial period (Their notification email conveniently gets sent to spam.) They say you can get a refund within 30 days, I emailed them on the very same day and every day after that and they have just been ignoring me. Not a single response. Shocking. DONT BUY THIS SERVICE