Aslı Simge Öztürk
TRRefund Hello, I am Aslı Simge ÖZTÜRK, I accidentally canceled the free trial when I was going to cancel my subscription and the invoice was issued immediately. You can see that I never used the app after canceling the free trial anyway. The dollar is very expensive in Turkey and that money was my rental money. Also I am a student, really I need this money really. If you don't return my money, I will starve. Can you please refund my money? :( Please help me I write a thousand times Support Team but you didn't return me. I want to my money please please. Please write me sooon.
ilya
ILThey are obviously scammers They are obviously scammers. No support replies (after annual payment!) for 3 different emails, FOR WEEKS. Absolute disaster
Robert Tross
GBThey don't pay out affiliate comissions They don't pay out affiliate commissions. I'm opening up a case with my attorney as we speak actually to take them to small claims court in the state of maryland. This company is not real/a scam. Please stay away from them at all costs, customers or influencers alike. AVOID AT ALL COSTS. Super scummy practice. Alex Cardinell is the CEO of their parent company and doesn't seem to respond to any requests as well. Please don't put yourself through this too!
Charne
ZAWordai took R6610,89 (almost $340) from… Wordai took R6610,89 (almost $340) from my account before the 3 day trial period (Their notification email conveniently gets sent to spam.) They say you can get a refund within 30 days, I emailed them on the very same day and every day after that and they have just been ignoring me. Not a single response. Shocking. DONT BUY THIS SERVICE
Nagise Avan
CANot the best expirience I had the same terrible experience as other people here. After canceling the subscription, after about 2 days of free trial somehow they got the payment, exactly 108 USD. Then I found "... beyond our 3-day free trial, we also offer a no strings attached 30-day money back guarantee. If you use WordAi to rewrite less than 10 articles and find that it isn't the solution for you, just contact us and we'll give you a hassle-free refund with no questions asked!", and guess what, after writing to the help center I had only 1 auto answer saying "This ticket was created on your behalf." It was the only answer from them. Edited: Sometime later I finally got an answer and looks like I'll have my refund. Actually, I don't think that service is bad since it does its job quite well, but the help center is garbage. Just a small note: I used PayPal so it had the role of the agent in this case.