Turbo SQUID is a terrible company they… Turbo SQUID is a terrible company they literally will take money for an 3D model you pay for and not give you the item. There customer service sucks even more chat support online is useless no number to contact anyone and if you call all you get is an answering service. Many good things come out of Louisiana but TurboSquid is not one of those things they are a terrible company in every sense of the word use other means to buy 3d models not TurboSquid!

Complete Scam company Complete Scam company. DO NOT USE!! I bought a model 12 days ago that I needed for an important project. They took my money instantly, but after 2 weeks my model purchase is still under review. I never got it. I put in a ticket for support with no response now for 12 days. The request a refund button no longer works. And you can chat with anyone at support anymore. It just takes you to articles to read when you click on the chat with support button. Go spend your money elsewhere. All Turbo Squid does anymore is take your money and leaves you with nothing.

Could not locate an invoice/receipt for… Could not locate an invoice/receipt for a business purchase of 3d models made earlier this year through one of their associated companies. I found the web chat on Turbosquid webpage, was met with a live support person very quickly, uploaded my bank statement transaction, was informed they would work with Accounts Dept to get me a copy of the receipt, within one hour I received an email from Turbosquid with a link to the document I need. Very happy with the speed and efficiency.

a joke a joke, if you expect to just purchase some assets to be able to use for a project, make sure your project has no deadlines. paid for it and still waiting for my order to be processed, created a ticket, still waiting for that answer too.

Even worse then Shutterstock bought Turbosquid Since Shutterstock bought Turbosquid, it got worse and worse.. Support answer takes weeks! and becomes more and more cheeky. My account was suspended because of one inadvertently uploaded evermotion texture...