Order was cancelled and no refund was… Order was cancelled and no refund was processed. I placed an order for a watch on 12/16/23. Its original deliver date was the middle in January. The deliver date as then extended to end of January and then again to the beginning of February and yet again to the middle of February. At this point i put in a cancellation of the order. The order cancelled on February 13, and I was told at most it would be 15 business days for my refund. Not sure why it takes 15 days to refund an ACH payment, but whatever. The 15th day has now passed, and I have still not received my refund. I would stay away from this site and never order from them.

THIS IS A SCAM! THIS IS A SCAM! They take your money and you'll never get a refund! Waited for months for a watch that they just not had. They were always saying that they have an issue. I went on their order tracking system. You can track any order you'd like by entering other order numbers.Mine was 8772. I tried at least 50 different numbers. All had the same status after months: not delivered. When I then decided to cancel the order, they found all excuses for delaying the refund, having internal server errors and other lies. Their best response: "We have sent an urgent follow up request to our department in charge regarding your refund. We'll contact you shortly with an update." Of course, never got updates even though I was harassing them. Just started a legal action against them now.

This website is a scam I pre-ordered a Rolex in Aug and canceled within 2 days after seeing the reviews. They acknowledged the cancelation and agreed to a refund as this was within cancelation policy. However, it is Dec 22nd 2023 and I have yet to see any refund - every follow up has gone unsuccessful. I opened a dispute with my credit card company and watch rapport lied and said they already shipped the watch. I'm trying to pursue legal route now to get my $10k back for a watch I never received and I canceled within cancelation policy.

Outright theft, pure and simple Luckily, I didn't lose much money, but ditto what everyone else said, delay, delay, delay, B.S. and more delay. What I don't understand is why Google continues to allow them to advertise all over the place. Edit: After I wrote the review I checked and found Google has them listed as a "trusted seller" or something like that so I filed a complaint with Google for allowing them to not only continue on the site but to receive a very high position on searches.

Overall a good experience Overall a good experience with WatchRapport.com. They came recommended by my boss that had purchased from them before. I found a Tudor Pelagos priced incredibly well with an additional 10% off. I purchased 08/01/23 with an ETA of 08/31/23. The watch arrived a week early and in perfect, as presented, condition. Their customer service was helpful along the way and I will definitely purchase from them again.