Shipping and communication not good. I had order couple items from them, price is little better than other, but shiipng is slow and still had not shipp my other order been more than one week and communication is relly bad.

Good Prices - Fast Shipping I always order my hot tub chemicals from this company and find them to be very good. They have a big selection and an extensive web site. One time, I needed a heater for my tub and called up and they had it in stock and I got it within 3 days. Very happy. Would recommend to others. Mary Edwards, Flagstaff, AZ

Fast service Fast service, ease of return, great product descriptions.

No Communication whatsoever I ordered a $350 motor that showed available and received a confirmation email to the order and after a week and 2 emails using their order status process have received absolutely no communication. Not a call or email.....Nothing. Buyer beware.

Best Company Ever !! I have orderd from poolandspa.com for years never had any problems i will never shop anywhere else would recomment to anyone!!