I order two products I order two products - Gemstone Pad Belt and TAJ mat. The belt for worked fine for 2 days then started to not to heat up any longer. I purchased these products on 12/14/2023. I have informed Support (who NEVER returns a call), I have called the NYC store many times and NO RESULTS. No one seems to be doing their job. Why is this so hard to get a response and a replacement.

I've had an sort of avarage experience… I've had an sort of avarage experience with Healthyline, nothing out of the ordinary. The proces of ordering was smooth enough, nver had too much trouble. I wsa mostly satisfied with the qulity of what I ordered. It's almost good, but not perfeect. I usually recieve my orders within the stated time, however on the few occasions that it took longer than expected, the customer service team was understanding and accommodating. All in all, not a bad experience, but nothing speical either.

TAJ-Mat Works! I purchased the TAJ-Mat for pre-surgery preparation and post-op recovery for my total hip replacement. I was sold on the 90 day money back guarantee and lifetime upgrade options. The TAJ-mat provides heat, PEMF, Hot stone and photon light therapy options. I was able to use the mat to loosen my joints post workout and improve my overall restricted hip mobility pre-surgery. It all paid off post surgery as I was able to get in and out of bed independently as well as toileting independently. I am able to walk without a cane 10 days post surgery and my pain levels have been minimal with post surgery usage.

Great product, great customer service Love my Healthy Line mat. Have ordered 2 already, with more planned. Had an issue with one, Natasha was so amazing with her help and went above and beyond to help me. Great company and great product.

Healthyline customer service: Choose Natasha! She cares about delivering good service Healthylines has an issue to solve regarding their l customer service, ehich has often frustrated me. Natalia is one of the few people that I have dealt with, who truly cares! Hence. I would recommend for you to reach out to her directly, and save yourself the time and frustrations you might otherwise encounter: to reach out use her first name (Natasha) + afd @healthyline.com. Voila!