Unfortunately had a work related issue… Unfortunately had a work related issue where I couldn’t go to my appointment. Greatly appreciate how they helped me secure my refund.

poor communication between companies and patient The prices they charge is not that much cheaper overall. If you are American, going to Canada or another developed country would be cheaper. Make sure they are part of the Joint Commission where they travel to Washington D.C and where the medical doctors are checked for any complaints or malpractice. Check the medical boards in the country you are planning to get surgery. I already bought my flight ticket and my friend, we explicity agreed on a date and time of the surgery, but only to have it changed without me being consulted if this was fine with me. The nurses are not well educated and mannered, if they offer a date they cannot keep that was agreement and talked over with the doctor...FIRST! We explicitly made a date for surgery and bought the tickets and now we are stuck! The administrator never ever called me or spoke to me after she changed the date. Now I'm looking for help somewhere else. Placidway never called me and offer anything to make it worth while to work with them again. A nice voice means nothing. Actions speaks louder than words.

Knee replacement Europe Hello, I am one of the lucky patients that trusted a medical tourism company with he's treatment, and I would do it again! It was 1 year ago when I was struggling with the decision where to have my knee replacement surgery. The only thing I was clear on was that I wanted to have it done in Europe. After months of research and investigation my mind was not entirely set on something, until I contacted Placidway , I just wanted to see what they have to say in this matter. Nothing to loose , that's what I taught , and I was right. One year later my knee is in the best condition ever. Thank you! You made my decision a whole lot easier. Would definitely recommend it further.

Wonderful experience Wonderful experience. I had breast implants in Mexico in July, and Alicia from placid way helped me by suggesting the best medical center. I was extremely satisfied when I saw the clinic, doctor and complete medical team. Since I wasn't a domestic, and this was a first time taking any procedure abroad, I had a lot of concerns about the surgery. Doctor and nurses were so nice and carying, and all of them spoke English which was really important. Alicia also called me before and after the procedure which meant the world to me. I had a little bit problem with surgery date after consultation with the doctor, but when I told Alicia that they told me it will be postponed for the next day, I assume she made a call since nurse informed me that the surgery will be performed in two hours. I'm pleasantly surprised and looking forward to my tummy tuck.

Professional and personable I can only praise the service I received. Excellent support all the way. Helio, if you read this you are a legend. Thanks for professionalism and friendliness.