Blue World Pools

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4.05
Based on 20 Reviews

5

75.00%

4

0.00%

3

0.00%

2

5.00%

1

20.00%
About Blue World Pools

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Ernie Matthews
US

horrible company customer service. This company can not be a legit company! They scheduled two appointments and we moved schedules around for them, for them to not show up TWICE, and then tell us "we no longer cover your area." They don't let you talk to anyone that can solve the issue or fix the problem AND they just keep you on hold. I wouldn't doubt that their products are also subpar since they can't even keep an appointment and even after they called to confirm it, and then just don't show up. Keep in mind, when I made the appointment, I confirmed with them that they cover my area, told them last time no one showed up, and then they called me the day before my appointment to confirm, which I did. said the technician would call me an hour before to confirm again, I never received a call and they never showed up. They lied and then had no respect to let us know they werent gonna make it. So when I call, they said "as of yesterday, they no longer cover your area." Yesterday they called to confirm my appointment 🤯 I couldn't imagine what installation would be if they can't even have decent customer service and respect.

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Sara “SaraB” Rowshanaee
US

0 stars!!!!!!Just don’t 0 stars!!!!!!Just don’t! Don’t do it! If you did it and signed a contract sent a certified mail immediately before the 3 days cancellation. Send it to the address in Nevada and also to Georgia. Contract says to Nevada but according to reviews they will tell you they don’t know that address and that they didn’t get the notification. I sent my cancellation within the 3 day notice to Nevada address. Called several times to confirm. I was put on hold and haven’t been able to talk to anyone yet. If you try to cancel by phone they will put you on hold so you never talk to them and cancel. This is very bad business tricking good people. Hopefully we can resolve my cancellation soon. Hope this review works for you. Btw if you don’t make a payment because they did a bad job installing or you never got your pool on time or etc. They will take your property, land , home. Your screwed! Life warranty apparently is a lie.

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Brittany
US

We love our pool from Blue World Pools We love our pool from Blue World Pools! It has lasted over ten years and is still getting compliments. The quality and customer service is wonderful! They have been a pleasure to work with.

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Regina
US

We love our pool We love our pool! We enjoy it with our grandkids & family! Installation was fast! Everything was set up in one day and the installer explained how everything worked and left phone numbers in case we had any additional questions! We have had our pool almost two years and I can still count on them whenever I call!

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Jim Mckinney
US

Blue World / Pressure sales Had a sales rep. come out. He was great at giving the trained material. He was honest and upfront, but I could feel the high pressure sales tactics. I had questions and wanted to do some research before making a big ticket purchase. Get more than 1 bid. The rep. called to check in after the sales pitch and to tell him I wanted to get other bids before making a big ticket purchase. The supervisor did not want to listen to me and my concerns. The supervisor tried an even harder sales job, telling me that at the end of the day he knows about the pools. At the end of the day, I'm Still the customer! Just Not, their customer!

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