SL-5O Evolution I received the SL-50 Evolution products in a timely manner and in good working condition. The massage function is extremely relaxing and the laser itself easy to use as well as the very simply outlined instruction manual. I have bought several other products from Brightherapy that are also very effective and the customer service is exceptional. The only critical feedback I have would be in regards to the eye goggles, having an adjustable bridge between the two eye pieces would be useful to ensure that they suit the individual as each person has a different width between their eyes and the goggles are a little too small on mine but still usuable. Otherwise, great products and happy with their quality.

Need a response to my e-mail about missing item in order The item that came is wonderful. I like it very much and it came quickly. I e-mailed day before yesterday about the missing item and have heard nothing. Fortunately I have a customer service number and will follow up that way. It's just a point of aggravation in my already busy schedule. I expect they will make it right eventually, if I can get hold of them. If you use them and there is something wrong, just remember they they don't answer e-mail.