Safe gadget receival Today 4th January I safely received the on 12.12.2015 ordered bio-laser. I was trying to get it until Xmas, however glad to receive it at all. Cos' this was the first time I ordered goods from US to EU. I just wondered why the shipment made the Round the Globe journey, if the flight US - EU lasts about 9 hours ? The longest period of waiting was in Thaiwan, so the shipment made Pacific journey instead of Atlantic journey. Nevertheless glad to have the healing gadget with wich I made first and successful treatment of my precios wife's knee today !!! Yupi-ya-hey Jaro

Need a response to my e-mail about missing item in order The item that came is wonderful. I like it very much and it came quickly. I e-mailed day before yesterday about the missing item and have heard nothing. Fortunately I have a customer service number and will follow up that way. It's just a point of aggravation in my already busy schedule. I expect they will make it right eventually, if I can get hold of them. If you use them and there is something wrong, just remember they they don't answer e-mail.