Kathy Parra
GBMakes Life Easy Its so awesome to have a vegan alternative in the homeopathic realm of light, love, and joy, makes life easy!....in gratitude!....
Pamela Dickey Tifft
GBVegan Remedies...YES!! So happy we can now get vegan remedies! Thank you. I’ve been able to find all the remedies I need and your prices are far better than our local health food store.
Emily
GBI love my Aroma Diffuser I love my Aroma Diffuser! It arrived quickly and the product works great. Essential Oils are high quality and smell delicious.
Ashley Carlotta
GBAwful customer service/ shipping issues I have been ordering from Ollois for quite some time and have never had a problem until my most recent two orders. I placed two orders in one night. I never received the orders and the USPS tracking stated that they were delivered in Philadelphia, PA. I do not live in PA. I contacted Ollois customer service and provided screen shots of my orders and tracking info. Nyree got back to me and told me that they were going to be re-sending the orders via FedEx that night and that they would send me updated tracking info. 8 days later, I still had not received any tracking info, even after emailing asking for it, nor had I received either of my orders, so I emailed again. He responded with a fed ex tracking info link. I click it and see that the package was delivered yet again, to another state. I email them to let them know and am told that they have now issued a refund for BOTH orders. I receive an email refund notification for ONE of the orders and it is not even for the full amount. I never received a refund notification for the other order. I promptly emailed them to let them know and got no answer. To date, I have received a partial refund for one order, and no refund for the other and ZERO product from either order. Absolutely awful customer service and something must be wrong with their shipping. I find it hard to believe that USPS and FedEx both delivered my packages from them to the wrong state. Meanwhile, I'm having no trouble receiving packages from other shippers. If they just refunded me properly after all of this mess, I wouldn't even be that upset.
John
GBYour customer service representative… Your customer service representative Nyree was extremely helpful and patient with me while providing assistance of the walkthrough of your website. Thank you so much!!!