This is my first time purchase from… This is my first time purchase from Advent Hair and was totally disappointed of their services! Package was sent wrongly to me. After emailed them about the wrong package, they replied saying the shipping dept had sent wrongly my order to Canada??? And will resend a new shipment to me on Tuesday 26/11. Till now 29/11 there is no news about my shipment details!!! Has asked about the tracking number but again no news from them!!! I doubt they have sent it out my replacement shipment.

Jeff is awesome Jeff is awesome! He always calls me back right away when I have questions or concerns. Delivery is always fast and products are always great quality. I have been with this company for years and continue to be for many more.

Jeff Waite is rude and undermining Jeff Waite is rude and undermining. I had purchased a product and thought I was getting same-day delivery, but it was actually just going to be shipped the same day that I placed the order. I tried to get refunded the $15.70 that I spent, as I would not have added the shipment fee had I known that I was going to obtain the product 3 days later. I left a voicemail with Jeff and he responded via email. He also left a second number that I left a voicemail with. He did not take the time to listen to my concerns and instead chose to be disrespectful and condescending. Please do better.

Expertise in Action I spoke personally with Jeff after mailing him an old unit for measurement purposes. I explained what I wanted and he graciously understood and clarified many details I hadn’t thought about. While I haven’t yet received the new system, so far so good.

I ordered the Remy Soft Trio I ordered the Remy Soft trio (shampoo, conditioner and serum trio. They are GREAT products. My hair keeps looking / feeling like new