I purchased a surprise gift for my… I purchased a surprise gift for my cousin in Las Vegas 200dollar gift card , 16th Dec .. As of yet she has not received it , I got No ORDER NO JUST A THANK YOU FOR YOUR PURCHASE.. I have contacted customer service nobody has responded so my cousin in Las Vegas has made 3 phone calls to them .. they want an order no !!!! Yet I didn’t get one .. another phone call we have given them transaction ids , invoice nos and they say they cannot locate my purchase. The strangest thing is when the payment has left my bank it is set up as a direct debit ! What an utterly useless company with no customer service support. Fraudulent on top of that !!! Would not recommend and my cousins surprise gift is ruined !

Reissued card After several back and forths with customer service I was sent a single use e-gift card to replace the two multi use cards that were not working. I’m hopeful that the updated gift card will work at the spa for my appointment next month.

Horrible experience Horrible experience. Tried buying e-gift cards online multiple times and the order kept getting canceled due to their "screening system" despite my information all being correct and the payments successfully going through to my card (to later be refunded). I called customer service whose only advice was to create an account and try different cards, which I did, and all my orders still kept getting canceled. Got transferred to at least 4 different agents who had the exact same script and then told me they weren't able to see the reason why my orders were canceled so there was nothing they could do. Assured me the screening process and their inability to access any helpful information is for "security reasons" but what the heck why would you make it this difficult for somebody to just pay for your services. Eventually got told to just buy a physical gift card but nobody could tell me where they're sold. Wish I could give 0 stars. 4 days of hassle just for nothing!

This company is a scam This company is a scam. On their website my gift card says it has $50. The spa websites do not recognize it. I called Spa Finder on the website, they routed me to second Spa Finder redemption number to call, who routed me to a third which was a robot and was not able to recognize the card. The worst gift experience, and the opposite of relaxing for the gift recipient. Do not waste your money on this. A class action lawsuit should be filed against this company for scamming American consumers.

Can’t find anyone that takes it Can’t find anyone that takes it. Complete scam. If no one takes the cards where is the money? I own this card since August It’s march 15th currently. Why did months go by and I can’t find anyone for a massage