Mark Rutherford
GBnever again will I purchase from this… never again will I purchase from this company horrible experience worst customer service fraudulent advertising....sends out a promo code for cyber Monday and when their system doesn't accept it... their customer service department refuses to honor it and holds up your refund for 10 days don't use them ...you've been warned wish I could give negative stars
STUART BARRETT
GBTotal waste of Money Dont touch this company. Total waste of Money. Given as a gift. The Spafinder web site is useless when looking where to use the card. Phoning customer service is also a waste of time. They don't answer. Reading other similar reviews I would say this is a scam. .
karen langley
GBOMG...don't buy these gift cards! OMG...don't buy these gift cards! I was given two $50 gift cards. The spas listed close to me are almost all closed since COVID, and spafinder's site was not updated. Instead, I opted to purchase products at their "store." Here's where it gets crazy: You get free shipping on purchases over $50.....BUT you can't enter more than one gift card...AND the total (including tax) can't go over the amount of the gift card. For me to use my $50 gift card, I would have to choose a $30 item (plus S&H and tax) to burn up the gift card. Then do it again with my other card. (You can't use a credit card to pay the difference either.) So I was told to place two separate orders and pay shipping on both. Meaning my $100 in gift cards would equal about $60 in product. I have spent about 2 hours now, online and on the phone. What was supposed to be a nice gift, belongs in the trash.
Sereena Hall
GBReissued card After several back and forths with customer service I was sent a single use e-gift card to replace the two multi use cards that were not working. I’m hopeful that the updated gift card will work at the spa for my appointment next month.
Janeen Lyons
GBThis is a waste of money This is a waste of money. Similar to other users my card could not be redeemed and ending up paying 300 dollars out of pocket. The website will list vendors that actually do not accept the card - so if you have one make sure to try and redeem it BEFORE your service or you will end up embarrassed at check out with an angry stylist and have to pull out your credit card. Also another word of warning - EVEN if the vendor says they accept the card ONLY certain stylists do so double/triple check. People also treat you like a second class citizen trying to save money if you mention the card.