Spafinder

78 SW 7th St, 33130, Miami, United States
image
1.45
Based on 20 Reviews

5

5.00%

4

5.00%

3

5.00%

2

0.00%

1

85.00%
About Spafinder

One Card, Nearly Endless Spa & Salon options, Never Expires | Good at thousands of global wellness travel destinations, spas, yoga & fitness studios. Advice on beauty, balance, food & more! Live well year round.

Tags
Contact Info

You need to Login first to submit your review.

image
Fiona Fuller
US

Horrible experience Horrible experience. Tried buying e-gift cards online multiple times and the order kept getting canceled due to their "screening system" despite my information all being correct and the payments successfully going through to my card (to later be refunded). I called customer service whose only advice was to create an account and try different cards, which I did, and all my orders still kept getting canceled. Got transferred to at least 4 different agents who had the exact same script and then told me they weren't able to see the reason why my orders were canceled so there was nothing they could do. Assured me the screening process and their inability to access any helpful information is for "security reasons" but what the heck why would you make it this difficult for somebody to just pay for your services. Eventually got told to just buy a physical gift card but nobody could tell me where they're sold. Wish I could give 0 stars. 4 days of hassle just for nothing!

image
Galina Veselovsky
US

Worst gift you can receive is the Spa finder gift card If I could, I would rate 0 stars. I have 4 gift cards and don't know what to do with them. I wanted to buy products from their site, however the total amount cannot exceed the card value and you can pay with only 1 card. If my total order is over $50 I cannot use 2 cards to pay for my order. I reached out to customer service and was told to go to local spa and buy products from them, they may have capability to split the charges. What a nonsense, relying on local/smaller businesses to have such functions and the originators don't. I will scream if someone gifts me another spa finder card. The worst gift. I am sure there is a lot of re-gifting because of that.

image
L. Smith
US

Don’t buy these useless cards I was given spafinder gift cards (2 of them) but there is no place in my area that takes them. I call customer service and she looked online and gave me the same useless information and claimed that there was nothing she could do. I called to ask for help but received nothing (after waiting on hold for over 20 minutes for someone to answer) my advice, buy a gift card from an actual place. This is a scam.

image
Janeen Lyons
US

This is a waste of money This is a waste of money. Similar to other users my card could not be redeemed and ending up paying 300 dollars out of pocket. The website will list vendors that actually do not accept the card - so if you have one make sure to try and redeem it BEFORE your service or you will end up embarrassed at check out with an angry stylist and have to pull out your credit card. Also another word of warning - EVEN if the vendor says they accept the card ONLY certain stylists do so double/triple check. People also treat you like a second class citizen trying to save money if you mention the card.

image
Yvonne Williams
GB

Spafinder:- questionable ethics! I have a Spafinder paper voucher that my daughter gave to me as a gift and I am trying to locate where I can use it in the uk. It seems it is useless and my daughter has wasted her money. Please advise why a voucher that promises massage, facials, yoga and more and has no expiry date written on it is useless to me. Why are these being allowed to be purchased in good faith by the general public and yet not delivering on the service its promising.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow