Kenny Kaufman
GBSpaFinder are thief’s People, listen carefully Spa-Finder has become shady.. no spa can redeem So all spas will eventually NOT take the cards So far half the spas they listed.. DONT TAKE ANYMORE!
karen langley
GBOMG...don't buy these gift cards! OMG...don't buy these gift cards! I was given two $50 gift cards. The spas listed close to me are almost all closed since COVID, and spafinder's site was not updated. Instead, I opted to purchase products at their "store." Here's where it gets crazy: You get free shipping on purchases over $50.....BUT you can't enter more than one gift card...AND the total (including tax) can't go over the amount of the gift card. For me to use my $50 gift card, I would have to choose a $30 item (plus S&H and tax) to burn up the gift card. Then do it again with my other card. (You can't use a credit card to pay the difference either.) So I was told to place two separate orders and pay shipping on both. Meaning my $100 in gift cards would equal about $60 in product. I have spent about 2 hours now, online and on the phone. What was supposed to be a nice gift, belongs in the trash.
Susan Dukow
GBUPDATE... As I continue to receive boiler-plate… UPDATE: Frustrating beyond imagination, persistence seems to have paid off and Spa Finder will refund the $50 that was not honored on their card. All I can say to anyone else, don't give up when something goes wrong. Don't become a victim. Be a warrior of the right thing. As I continue to receive boiler-plate messages from SpaFinder via Trust Pilot with no real contact with them (they make it impossible), I will continue to write here how inaffective their customer service really is. My original complaint was filed on 12/30/23 after experience with Nail Garden in Encino on 12/29/23… who has also not responded. Nice rip-off on both of their parts on top of being rude by ignoring me.
Shauna Crowley
IEI purchased a surprise gift for my… I purchased a surprise gift for my cousin in Las Vegas 200dollar gift card , 16th Dec .. As of yet she has not received it , I got No ORDER NO JUST A THANK YOU FOR YOUR PURCHASE.. I have contacted customer service nobody has responded so my cousin in Las Vegas has made 3 phone calls to them .. they want an order no !!!! Yet I didn’t get one .. another phone call we have given them transaction ids , invoice nos and they say they cannot locate my purchase. The strangest thing is when the payment has left my bank it is set up as a direct debit ! What an utterly useless company with no customer service support. Fraudulent on top of that !!! Would not recommend and my cousins surprise gift is ruined !
Yvonne Williams
GBSpafinder:- questionable ethics! I have a Spafinder paper voucher that my daughter gave to me as a gift and I am trying to locate where I can use it in the uk. It seems it is useless and my daughter has wasted her money. Please advise why a voucher that promises massage, facials, yoga and more and has no expiry date written on it is useless to me. Why are these being allowed to be purchased in good faith by the general public and yet not delivering on the service its promising.