Gregory Reiber
GBI would give zero stars if possible I would give zero stars if possible. It proved impossible to purchase a digital Spafinder gift card online as a Christmas gift. My credit cards were repeatedly declined, several of them instantaneously - which means the decline was NOT from the bank, but from Spafinder itself. I never received any "fraud alert" notices from the banks involved, either. So the idea that the charges were legitimately declined doesn't fly. Will never try to use this company again.
Galina Veselovsky
GBWorst gift you can receive is the Spa finder gift card If I could, I would rate 0 stars. I have 4 gift cards and don't know what to do with them. I wanted to buy products from their site, however the total amount cannot exceed the card value and you can pay with only 1 card. If my total order is over $50 I cannot use 2 cards to pay for my order. I reached out to customer service and was told to go to local spa and buy products from them, they may have capability to split the charges. What a nonsense, relying on local/smaller businesses to have such functions and the originators don't. I will scream if someone gifts me another spa finder card. The worst gift. I am sure there is a lot of re-gifting because of that.
karen langley
GBOMG...don't buy these gift cards! OMG...don't buy these gift cards! I was given two $50 gift cards. The spas listed close to me are almost all closed since COVID, and spafinder's site was not updated. Instead, I opted to purchase products at their "store." Here's where it gets crazy: You get free shipping on purchases over $50.....BUT you can't enter more than one gift card...AND the total (including tax) can't go over the amount of the gift card. For me to use my $50 gift card, I would have to choose a $30 item (plus S&H and tax) to burn up the gift card. Then do it again with my other card. (You can't use a credit card to pay the difference either.) So I was told to place two separate orders and pay shipping on both. Meaning my $100 in gift cards would equal about $60 in product. I have spent about 2 hours now, online and on the phone. What was supposed to be a nice gift, belongs in the trash.
STUART BARRETT
GBTotal waste of Money Dont touch this company. Total waste of Money. Given as a gift. The Spafinder web site is useless when looking where to use the card. Phoning customer service is also a waste of time. They don't answer. Reading other similar reviews I would say this is a scam. .
Shreya Soni
GBThis company is a scam This company is a scam. On their website my gift card says it has $50. The spa websites do not recognize it. I called Spa Finder on the website, they routed me to second Spa Finder redemption number to call, who routed me to a third which was a robot and was not able to recognize the card. The worst gift experience, and the opposite of relaxing for the gift recipient. Do not waste your money on this. A class action lawsuit should be filed against this company for scamming American consumers.