Yvonne Williams
GBSpafinder:- questionable ethics! I have a Spafinder paper voucher that my daughter gave to me as a gift and I am trying to locate where I can use it in the uk. It seems it is useless and my daughter has wasted her money. Please advise why a voucher that promises massage, facials, yoga and more and has no expiry date written on it is useless to me. Why are these being allowed to be purchased in good faith by the general public and yet not delivering on the service its promising.
AB
GBThe website was very difficult to use The website was very difficult to use. 1) Received error on the message field. Something about characters in a language not excepted and possibly through a length error when I was well under the character limit. I determined that the field was not allowing carriage returns. 2) Did not get responses from the site saying the Gift Card was complete. Finally, after calling the Help Desk. Determined that every email from this site sent to the SPAM folder. Unacceptable.
Gregory Reiber
GBI would give zero stars if possible I would give zero stars if possible. It proved impossible to purchase a digital Spafinder gift card online as a Christmas gift. My credit cards were repeatedly declined, several of them instantaneously - which means the decline was NOT from the bank, but from Spafinder itself. I never received any "fraud alert" notices from the banks involved, either. So the idea that the charges were legitimately declined doesn't fly. Will never try to use this company again.
Diana
GBAs one of the benefits of our Wyndham… As one of the benefits of our Wyndham time share, we always seem to have a problem with Spafinder accepting our Wyndham Visa card for payment. Have to use another credit card. When we give our printed out certificate, our spa provider has a difficult time to get it accepted. They have to send it through several times.
Stephanie P
GBPoor quality services I received a few spa finder gift cards as gifts. I used two of the gift cards for pedicures at different places. Both pedicures took quite a while yet my feet were not smooth and the paint job was a hot mess.I have a normal salon I go to for pedicures that costs about half of what the places I went to through Spa Finder. I don’t recommend Spa Finder at all. The fact that two totally different places did such a poor job that didn’t look professional at all is a red flag for me. I still have a balance on one card, I won’t be using it.