Ser Zetin
SVSpafinder/Black Hawk putting a hold on the payment of their employees due to COVID19 What type of company are you guys Spafinder and black hawk network? The type of company that put a hold on the labor agreement and salary payment that you have with your employees around the world due to COVID19? Do you know that those people have a family to feed? and due to quarantine they are unable to go out and apply to another job? Very disapointed of the treatment you are giving to your employes in El Salvador, UK, USA, etc... You are not only putting a hold on their salary and labor agreement, but also in the food and need of their families...
L. Smith
GBDon’t buy these useless cards I was given spafinder gift cards (2 of them) but there is no place in my area that takes them. I call customer service and she looked online and gave me the same useless information and claimed that there was nothing she could do. I called to ask for help but received nothing (after waiting on hold for over 20 minutes for someone to answer) my advice, buy a gift card from an actual place. This is a scam.
Fiona Fuller
GBHorrible experience Horrible experience. Tried buying e-gift cards online multiple times and the order kept getting canceled due to their "screening system" despite my information all being correct and the payments successfully going through to my card (to later be refunded). I called customer service whose only advice was to create an account and try different cards, which I did, and all my orders still kept getting canceled. Got transferred to at least 4 different agents who had the exact same script and then told me they weren't able to see the reason why my orders were canceled so there was nothing they could do. Assured me the screening process and their inability to access any helpful information is for "security reasons" but what the heck why would you make it this difficult for somebody to just pay for your services. Eventually got told to just buy a physical gift card but nobody could tell me where they're sold. Wish I could give 0 stars. 4 days of hassle just for nothing!
STUART BARRETT
GBTotal waste of Money Dont touch this company. Total waste of Money. Given as a gift. The Spafinder web site is useless when looking where to use the card. Phoning customer service is also a waste of time. They don't answer. Reading other similar reviews I would say this is a scam. .
AB
GBThe website was very difficult to use The website was very difficult to use. 1) Received error on the message field. Something about characters in a language not excepted and possibly through a length error when I was well under the character limit. I determined that the field was not allowing carriage returns. 2) Did not get responses from the site saying the Gift Card was complete. Finally, after calling the Help Desk. Determined that every email from this site sent to the SPAM folder. Unacceptable.