Horrible experience Horrible experience. Tried buying e-gift cards online multiple times and the order kept getting canceled due to their "screening system" despite my information all being correct and the payments successfully going through to my card (to later be refunded). I called customer service whose only advice was to create an account and try different cards, which I did, and all my orders still kept getting canceled. Got transferred to at least 4 different agents who had the exact same script and then told me they weren't able to see the reason why my orders were canceled so there was nothing they could do. Assured me the screening process and their inability to access any helpful information is for "security reasons" but what the heck why would you make it this difficult for somebody to just pay for your services. Eventually got told to just buy a physical gift card but nobody could tell me where they're sold. Wish I could give 0 stars. 4 days of hassle just for nothing!

Spafinder:- questionable ethics! I have a Spafinder paper voucher that my daughter gave to me as a gift and I am trying to locate where I can use it in the uk. It seems it is useless and my daughter has wasted her money. Please advise why a voucher that promises massage, facials, yoga and more and has no expiry date written on it is useless to me. Why are these being allowed to be purchased in good faith by the general public and yet not delivering on the service its promising.

I purchased a surprise gift for my… I purchased a surprise gift for my cousin in Las Vegas 200dollar gift card , 16th Dec .. As of yet she has not received it , I got No ORDER NO JUST A THANK YOU FOR YOUR PURCHASE.. I have contacted customer service nobody has responded so my cousin in Las Vegas has made 3 phone calls to them .. they want an order no !!!! Yet I didn’t get one .. another phone call we have given them transaction ids , invoice nos and they say they cannot locate my purchase. The strangest thing is when the payment has left my bank it is set up as a direct debit ! What an utterly useless company with no customer service support. Fraudulent on top of that !!! Would not recommend and my cousins surprise gift is ruined !

Worst gift you can receive is the Spa finder gift card If I could, I would rate 0 stars. I have 4 gift cards and don't know what to do with them. I wanted to buy products from their site, however the total amount cannot exceed the card value and you can pay with only 1 card. If my total order is over $50 I cannot use 2 cards to pay for my order. I reached out to customer service and was told to go to local spa and buy products from them, they may have capability to split the charges. What a nonsense, relying on local/smaller businesses to have such functions and the originators don't. I will scream if someone gifts me another spa finder card. The worst gift. I am sure there is a lot of re-gifting because of that.

The website was very difficult to use The website was very difficult to use. 1) Received error on the message field. Something about characters in a language not excepted and possibly through a length error when I was well under the character limit. I determined that the field was not allowing carriage returns. 2) Did not get responses from the site saying the Gift Card was complete. Finally, after calling the Help Desk. Determined that every email from this site sent to the SPAM folder. Unacceptable.