Galina Veselovsky
GBWorst gift you can receive is the Spa finder gift card If I could, I would rate 0 stars. I have 4 gift cards and don't know what to do with them. I wanted to buy products from their site, however the total amount cannot exceed the card value and you can pay with only 1 card. If my total order is over $50 I cannot use 2 cards to pay for my order. I reached out to customer service and was told to go to local spa and buy products from them, they may have capability to split the charges. What a nonsense, relying on local/smaller businesses to have such functions and the originators don't. I will scream if someone gifts me another spa finder card. The worst gift. I am sure there is a lot of re-gifting because of that.
Joseph Ellis
GBDo not buy these cards as gifts We were given a spa choice giftcard as a Christmas present. When trying to use our card online, it didn’t work. We contacted customer service who informed as the card wasn’t active and had to be activated at point of sale. This is a ridiculous process, and not how the majority of gift cards work. We’re now relying on the buyer of the card still having the receipt (fat chance) and having to go back to the shop they bought it from to activate! This gift card is probably one rung up the ladder from a straight up scam.
STUART BARRETT
GBTotal waste of Money Dont touch this company. Total waste of Money. Given as a gift. The Spafinder web site is useless when looking where to use the card. Phoning customer service is also a waste of time. They don't answer. Reading other similar reviews I would say this is a scam. .
Stephanie P
GBPoor quality services I received a few spa finder gift cards as gifts. I used two of the gift cards for pedicures at different places. Both pedicures took quite a while yet my feet were not smooth and the paint job was a hot mess.I have a normal salon I go to for pedicures that costs about half of what the places I went to through Spa Finder. I don’t recommend Spa Finder at all. The fact that two totally different places did such a poor job that didn’t look professional at all is a red flag for me. I still have a balance on one card, I won’t be using it.
Susan Dukow
GBUPDATE... As I continue to receive boiler-plate… UPDATE: Frustrating beyond imagination, persistence seems to have paid off and Spa Finder will refund the $50 that was not honored on their card. All I can say to anyone else, don't give up when something goes wrong. Don't become a victim. Be a warrior of the right thing. As I continue to receive boiler-plate messages from SpaFinder via Trust Pilot with no real contact with them (they make it impossible), I will continue to write here how inaffective their customer service really is. My original complaint was filed on 12/30/23 after experience with Nail Garden in Encino on 12/29/23… who has also not responded. Nice rip-off on both of their parts on top of being rude by ignoring me.