I would give zero stars if possible I would give zero stars if possible. It proved impossible to purchase a digital Spafinder gift card online as a Christmas gift. My credit cards were repeatedly declined, several of them instantaneously - which means the decline was NOT from the bank, but from Spafinder itself. I never received any "fraud alert" notices from the banks involved, either. So the idea that the charges were legitimately declined doesn't fly. Will never try to use this company again.

As one of the benefits of our Wyndham… As one of the benefits of our Wyndham time share, we always seem to have a problem with Spafinder accepting our Wyndham Visa card for payment. Have to use another credit card. When we give our printed out certificate, our spa provider has a difficult time to get it accepted. They have to send it through several times.

Do not buy these cards as gifts We were given a spa choice giftcard as a Christmas present. When trying to use our card online, it didn’t work. We contacted customer service who informed as the card wasn’t active and had to be activated at point of sale. This is a ridiculous process, and not how the majority of gift cards work. We’re now relying on the buyer of the card still having the receipt (fat chance) and having to go back to the shop they bought it from to activate! This gift card is probably one rung up the ladder from a straight up scam.

never again will I purchase from this… never again will I purchase from this company horrible experience worst customer service fraudulent advertising....sends out a promo code for cyber Monday and when their system doesn't accept it... their customer service department refuses to honor it and holds up your refund for 10 days don't use them ...you've been warned wish I could give negative stars

Spafinder/Black Hawk putting a hold on the payment of their employees due to COVID19 What type of company are you guys Spafinder and black hawk network? The type of company that put a hold on the labor agreement and salary payment that you have with your employees around the world due to COVID19? Do you know that those people have a family to feed? and due to quarantine they are unable to go out and apply to another job? Very disapointed of the treatment you are giving to your employes in El Salvador, UK, USA, etc... You are not only putting a hold on their salary and labor agreement, but also in the food and need of their families...