Petergay Watson
GBCan’t find anyone that takes it Can’t find anyone that takes it. Complete scam. If no one takes the cards where is the money? I own this card since August It’s march 15th currently. Why did months go by and I can’t find anyone for a massage
Sereena Hall
GBReissued card After several back and forths with customer service I was sent a single use e-gift card to replace the two multi use cards that were not working. I’m hopeful that the updated gift card will work at the spa for my appointment next month.
Joseph Ellis
GBDo not buy these cards as gifts We were given a spa choice giftcard as a Christmas present. When trying to use our card online, it didn’t work. We contacted customer service who informed as the card wasn’t active and had to be activated at point of sale. This is a ridiculous process, and not how the majority of gift cards work. We’re now relying on the buyer of the card still having the receipt (fat chance) and having to go back to the shop they bought it from to activate! This gift card is probably one rung up the ladder from a straight up scam.
AB
GBThe website was very difficult to use The website was very difficult to use. 1) Received error on the message field. Something about characters in a language not excepted and possibly through a length error when I was well under the character limit. I determined that the field was not allowing carriage returns. 2) Did not get responses from the site saying the Gift Card was complete. Finally, after calling the Help Desk. Determined that every email from this site sent to the SPAM folder. Unacceptable.
Gregory Reiber
GBI would give zero stars if possible I would give zero stars if possible. It proved impossible to purchase a digital Spafinder gift card online as a Christmas gift. My credit cards were repeatedly declined, several of them instantaneously - which means the decline was NOT from the bank, but from Spafinder itself. I never received any "fraud alert" notices from the banks involved, either. So the idea that the charges were legitimately declined doesn't fly. Will never try to use this company again.