Lori
GBComputer Repair You Can Trust! Anthony is very communicative, responsive, professional and is good at explaining "computer stuff" for people that, in general, don't understand "computer stuff." Oh - and he makes house calls! That's pretty amazing, convenient, and VERY appreciated! The only suggestion I would have is more transparency on the corrected components and parts ordered - the invoice lists everything out but maybe sharing documentation for the parts that were ordered or work orders that are being performed - stuff like that - might be something they could consider providing in the future. Otherwise, everything was super quick and painless and I would highly recommend this service to others!
Joe Bagofdonuts
GBvery good support very good support , like when he returns your calls and you can talk to a live person and explain the issue you are having and get the knowledge of the person on the phone and what the cost would be to correct the problem. Also, love that the teck will come to your place and repair or order parts needed and what the cost would be prior to get things done. Very good price,knowledge and personel respect. Better then those brick and mortor stores or geek squad,whic charges $100.00 just to come out to your plce or business.
David J Robinson
GBI contracted your technician AMD to… I contracted your technician AMD to visit my home in late June or early July to set up my new computer, and he did an outstanding job. My following feedback reflected my complete satisfaction. I had some relatively minor computer problems I wanted fixed and called him to set up a remote session, set for this last 6th November 2023. He managed to solve all but one of the problems: the installation of a password management service. So we left that for another day, which we set for the following week on 13th November. During that session his remote software failed several times, and in the end the password software could not be installed because we ran out of time because of the time it took to try repeatedly to get the software to work. I called him back and he agreed to return the following week via a remote session which I understood to be without charge. But he never called back. So I have now paid $79.99 for each of two sessions, or a total of $159.99, of which in effect the second payment for no result at all. I am not at all pleased by this, and am not inclined to contract your services again in the future as a result. Yours sincerely, David J Robinson
Pam
GBFixed my computer in just a few days Fixed my computer in just a few days. Looks good and working well.
Santosh
GBFast and efficient Fast service, very courteous staff