Horrible Communication/Support I am a paying customer and have a membership. The app has been easy to navigate and I love how easy it is to add a journal entry. I would rate this product 5 stars...My problem is, I can't order my book! Every time I try to order a book, their website crashes. I've tried multiple computers and browsers (safari, chrome, edge) without any luck. Communication is terrible! I can't get ahold of anyone! I've tried calling the only phone number I can find multiple times and left a voicemail message. I've submitted a help request more than once and no one has returned my calls or emails. I wonder if they are still in business? It is so frustrating!

Love it - one suggestion I love having the reminders to write things down to remember each stage of my children's lives. I wish there was an option to add several photos randomly to various questions, so that I could quickly add photos to my draft book. Adding one by one is not as efficient as it could be.

Best Birthday Gify Qeepsake allows me to safely document my kid’s lives and remember all the cute things they do and say that I will forget. Each child gets a book documenting the previous year on their birthday. I can’t think of a better present we can give them. I also love that I can now get a PDF to save in case anything happens to the hard copies.

Qeepsake has been so valuable to me for… Qeepsake has been so valuable to me for saving memories for my family! Having three children, and expecting our fourth, it feels like it would be impossible to remember and have a way to gift these memories to our children without the tools and structure a platform like Qeepsake provides. Great app, and great company.

Great with comments I appreciate how fast you guys got back to me. I was wondering how to get more credits towards a book because they're very expensive and we are very low income. The customer service rep gave us a little bit more of a credit, which is very nice of him. I was hoping that you guys were running that deal where you get so many people to sign up that you get credit towards a book but I'm guessing you aren't doing that anymore. But I appreciate all the help that you guys have given me. I will always recommend qeepsake.