Adam Ross was my support assistant Adam Ross was my support assistant. Absolutely fantastic professional. Patient and kind. I would absolutely do business with your company again and have him as my tech support. Brilliant worker.

Vonetel are SCAMMERS! FAKE SUPPORT TECH SITE! Vonetel is a fake support site. They use their customer's computers and their own computers to leave fake reviews on websites to look legitimate, as well as register their scammer business on the Better Business Bureau and leave their selves fake reviews to get a good rating. Also, they use the vast amounts of money they make scamming poor unsuspecting people to pay the BBB to be accredited. What is $45 a month when you make literally millions from scamming people each year? Trust me, I am an onsite computer repair tech and deal with the aftermath of these scammers at least once a week. Vonetel is 100% a scam. Look at the address they use on their BBB listing. The person that lived there ended up going to jail for fraud. There is no business there, just a residential house that also was another scam business called Accent Payroll.

Fast Response to a Hacking Problem Once I was assured this company is connected to Microsoft, I agreed to have them clean my computer which had been hacked and add Network Security. It took a little while but I am feeling confident that no one will get in again. Fortunately nothing bad happened. I might suggest that there be some kind of double check from Microsoft to guarantee their partners as it is very hard to be sure when you have been hacked. Adam was very patient with me, which I appreciate.

I tried to get into a website and i… I tried to get into a website and i received a message about my computer being locked due to unauthorized access. I called vonetel and they fixed my computer in less than 45 minutes just in time for my video conference. I will say that is not the cheapest, but it was worth it.

The Vonetel agent was fast and… The Vonetel agent was fast and competent. My problem was solved the same evening I requested help. The agent even briefly explained how to fix the problem, which was previously a mystery to me . I would make use of their services again because they saved me a lot of headaches.