JaNae
GBI found M Global Services by doing a search for 3rd party providers. I found M Global Services by doing a search regarding 3rd party support companies and came across them. They are not only super responsive but VERY competitive in the marketplace. I have worked directly with Bill Frias and have nothing but great things to say. They are quick to respond, pricing is great and most importantly, honest and willing to do what it takes to win business. I consider them a great partner and use them as often as my business allows.
K Shaw
GBSteve Oono is a true asset to M Global Steve Oono is a true asset to M Global, and I hope they appreciate him as I'm sure some other Company would love to add him to their Team. Steve has always replied timely and w/ the necessary info, and he makes dealing with and buying from M Global a pleasure. Thank you, Steve .
LB
GBTrusted and Reliable Services! M Global has supported us for several years and have been very reliable. Technical support is top tier and responds immediately to our cases. Leadership is customer focused and transparent. Communication from the top all the way down is clear and concise. We have come to trust M Global for our Data Center support. They have established a trusted relationship with our company because "they do what they say they will do" !
Roger Minor
GBAdam was timely and did a great job Adam was timely and did a great job! The helpdesk attentively responded on status and closure! Great Job!
L. Effendi
GBBest extended warranty provider I have ever come across. I have dealt with a number of extended warranty providers in my career. M Global Services is the first one that actual sent us all of the parts that most likely fail if there is a failure to minimize downtime to an absolute minimum. The account team is fantastic to deal with and the support team is also fantastic and knowledgeable. The other parts of their business (selling equipment and new parts) are also very competitive with their pricing. Really is a delight to deal with.