About Halp

Halp is a conversational ticketing solution for modern internal operations teams to assign, prioritize, track, and answer requests from Slack in a message-based interface. Opening up an internal ticket is as simple as adding a 🎫 emoji to a message or using a slash command. From there, the conversation happens in a thread and tickets can be edited, assigned, tracked and updated right from Slack’s interface. In addition, Halp’s web app allows teams to build custom forms, automate redundant tickets, and track your team’s overall performance and ROI. Companies using Halp get faster response times, more productive ops teams, and happier employees. Halp functions as a standalone ticketing system, or it integrates directly with Zendesk, Jira, ServiceNow, and other legacy ticketing systems. Halp is already used every day by the internal IT, HR, Finance, and operations teams at Strava, Home Depot, Vend, G2 Crowd, Klaviyo, and many more. We’ve also seen Halp used by B2B companies to offer VIP support in shared Slack channels and Slack communities.

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Contact Info

• 1515 Walnut St, 80302, Boulder, United States

• [email protected]