Song Peck
GBI was skeptical of this company at… I was skeptical of this company at first but they were the only one offering the iphone se 2020 screen I needed. Took a chance and they delivered it but the post office was unable to process it and described it as an insufficient address and returned it. Tried to contact customer support and sent them a couple emails but they have not responded. They have not refunded my money .Some of the worst customer service I have experienced from a company in a while. If you do order from them you better hope nothing goes wrong because they might not even return your emails if you try to contact them. Thankfully the order was only 30ish dollars. If you can I would highly recommend any other reputable business besides this one to order from. Thankfully I actually found my screen on amazon for around the same price, so I'll be purchasing it from there. Edit: they have since reached out to me and refunded my purchase.
Vlad
GBNever received a replacement screen Never received a replacement screen, already tried communicating multiple times, never got a reply back about my issue. You guys are terrible and this is the last time my clients & my store will be buying from this store again.
Eric Brown
GBSo I ordered a iPhone XR screen So I ordered a iPhone XR screen and the first unit came defective I'm assuming it was during shipping but I texted support on the website chat service and they texted me the next day via phone number and were very understanding and told me I had a replacement on the way they sent me the tracking number and a return label for the first unit and the second one came in one day later like we all love 1 day shipping definitely would order parts from here if my phone breaks but very thankful and the screen looks great and fits well.
Al
CASTAY AWAY!! SCAM ALERT I can’t give 0 stars cause that’s what they deserve! they are basically thief’s! They charged me for a replacement screen I never received, sent tons of email no one bothered to return any.. how is this called if not simply robbery!! Seriously stay away from these guys, I be been shopping online for years, never such things happened to me…
Dustin Fisher
GBWould like to return my order but there… Would like to return my order but there is no contact information. This company has terrible customer service. I wish I would’ve ordered elsewhere, I hope you do as well.