THE WORST APPLIANCE COMPANY UNFORTUNATELY THIS IS THE COMPANY THAT MY WARRANTY COMPANY SENT OUT TO REPAIR MY 2 APPLIANCES. ER APPLIANCE REPAIR LLC IS THE ABSOLUTE WORST COMPANY THAT I HAVE EVER HAD THE MISFORTUNE TO USE. THEIR TECHNICIAN AHMAD LUQMAN, COMPLETELY MISDIAGNOSED MY DISHWASHER AND WASHING MACHINE. INITIALLY MY WARRANTY COMPANY DENIED MY CLAIM DUE TO THE LOUSY REPORT WRITTEN BY THEIR COMPANY. THEIR TECHNICIAN WAS UNEDUCATED AND UNPROFESSIONAL. ABSOLUTELY NO UNDERSTANDING OF MY FIVE YEAR OLD APPLIANCES. THE DIAGNOSIS WAS SO BAD, THAT A MANAGER FROM FAHW CALLED ME. HE SAID THAT THE REPORT DIDN'T MAKE SENSE. LONG STORY SHORT, I HAD MY APPLIANCES REPAIRED BY AN EXPERIENCED COMPANY. DON'T EVER USE THIS COMPANY IF YOU WANT IF YOU WANT YOUR APPLIANCES REPAIRED.

If I could provide a negative start… If I could provide a negative start rating it would be great. This is a very unprofessional and unrealizable company, the warranty company I had referred them to us unfortunately so if you are seeing this review please do not do business with them unless you want to wait a very long time for your dryer to be repair. The technician that came out did not explained what was the issue with the dryer he only mention that parts need to be order which will take about 7-10 days to arrive. I have been trying to contact them after the 10 period mark passed and all I get is their voicemail machine. I have left 3 voicemail requesting an update but no phone call has been returned. I still do not have a functioning dryer and I had to contact my warranty company to request another contractor.