Replaced parts on defect Producted recieved and worked well then it ended having an issue. I get it, sometimes things happen. I contacted support and they shipping me replacement parts that fixed my device free of charge. They made it right. Great customer service.

Amazing company with great customer service! Purchased a product from this company over a year ago. Had some issues with it, and they were just amazing. They helped troubleshoot and unfortunately (due to my own fault) the product was not fixable. They worked so good with me to purchase the same product at a lower price because I didn't need everything that came with the original product. Amazing customer service top notch!!!

Bad service Bad service. Will not respond to emails or communication. I’m very frustrated at this point as it’s been 6 days and haven’t received anything about my order

I got overnight delivery and it came in… I got overnight delivery and it came in pretty fast, it said 8pm, but it was in around 1pm so i'm very pleased with that. Very easy to put together, it doesn't come with instructions but it doesn't need to. The dildo part is around 5 inches, length and girth are like an average guy pretty much. Husband bought this for me because he's always working so he gets very tired and I have needs (especially while pregnant lol). I wouldn't say it starts slow, it goes medium speed to very very fast. I didn't have to adjust the arms at all, I didn't have any problem with it, once I positioned it it stayed that way.

Fast shipping Fast shipping. Machine is well constructed. It is quiet. It handles very slow speeds well which is especially important in anal penetration. The duty cycle copes with long sessions without overheating. The unit is very stable in both horizontal and vertical configurations and adjusts easily to a wide range of angles. Perhaps the on/off press button on the wired hand controller could be of a little higher quality as I suspect it may not have an extended duty cycle, however it should be easy and inexpensive to replace in the unlikely event of failure. In summary, it works well and is a quality product.