Brandi Boles
USBought a toy from them called "Aiden" 4… Bought a toy from them called "Aiden" 4 months ago. Almost 2 weeks ago after having a full battery, after 60 seconds it stops working and won't turn back on. I have sent SIX emails and no one will email me back. I did reach someonw through the "chat with us"option. They use Whatsapp for that and someone asked me 3 days ago if I wanted a replacement or a refund. I asked for a replacement. I sent them a screenshot of my order number and a video showing no damage at all and what it does. NO RESPONSE of any kind since then. At 1st I thought they had amazing customer service, but this is by far the worst when yet I have a 2 year warranty on it. Buyer BEWARE!