Paid $15 on a $35 product Paid $15 on a $35 product. Website said 4 day shipping. After 4 days it still had not shipped so I called customer service to ask for a refund on the shipping charge at least and was given the runaround. I wouldn't have ordered if this was the case. Product won't be here for another 10 days. Never ordering again. What a joke.

Tulare Turners outdoorsman , Tulare Turners outdoorsman ,, rude as hell ,, my first time there, and my last .. and passing my experience on to others ,, take your Calif rude and shove it.

Discount need I have a good experience with Turners, but i need some discount on products.

Bought a 9mm in 20 15 it never worked … Bought a 9mm in 20 15 it never worked good so I sent it to get repaired and bought a .380 the problem is that after they sold me a lock for the 9mm and I locked it with an XD lock the salesman who sold me the .380 wants me to buy 2 locks. I told them that it was ridiculous since I already have one for the 9mm. They said I have to bring the receipt and that the lock had to be bought within 1 month which I think is just bad business and probably against the law.

On 11/26/22 I went to the Turner store… On 11/26/22 I went to the Turner store on Mohawk Drive in Bakersfield, and paid in full for a Kimber pistol that was on sale. A couple of days into the ten day waiting period, I received an unsigned form letter dated 12/1/22 from the DOJ stating that they were delaying the sale for thirty days while they investigate my identity and the possibility that the gun was stolen. The DOJ has done this on every gun I have purchased in the last two years and this makes three times, and my fingerprints were livescanned over a decade ago. The FFL I used on the previous two DOJ delays simply handed me my gun at expiration of the delay, since nothing was found as usual. Anyway, I received a phone call from Turner's on 12/26/22 wherein they stated the DOJ hold had expired without incident, but Turner's was choosing to cancel the sale anyway. They said they would be refunding my money LESS the $44.70 DROS fee ( $7.00 of which is Turner's own "service charge"). I protested that since it was Turner who was cancelling the sale, they should be the one who eats the DROS fee, but they stood firm. All they had left to do was hand me the gun that I arguably owned at that point, but they opted to cancel. So, I went to their store on 12/26/22 and returned two mags that I had previously bought for the gun I was now not getting. While I was there, I asked for the refund on the gun. They refused, stating that refund amounts over $500. had to be mailed to my address by corporate. They didn't say when that refund would come. So, now Turner has had the use of over $1,300. of my money for more than a month, and counting, and still intends to rip me off for the DROS fee they rendered useless. When I buy a gun from a customer friendly FFL, I will have to pay the DROS fees again. The DOJ is violating people's rights and Turner is helping them do it.