Ale
ESThey need to improve their practices They charge your bank account monthly (36.63 EUR) even if you cancel the 0.99 EUR one-day subscription plan on time (I canceled the plan after one hour of use). If you contact them via the contact form, they won't answer, and the telephone number they show does not exist. There isn't any invoice or record on the Tendermeets account regarding the 36.63 EUR charge. It is sad. If you want to solve my problem and refund the money, my ID is 1079456265. UPDATE 01: They told me that I also bought a monthly service called "EspacoPaquera.com" when I bought the one-day plan. Of course, this is not true. The checkout page does not show any reference to such a service. So, they create an account without authorization in a second platform you don't know, with an expensive monthly subscription you don't want. UPDATE 02: I managed to get my refund, so I'll modify my review accordingly.
Mathias Stoor
DKDEACTIVATE My account immediatley and… DEACTIVATE My account immediatley and stop taking My money! Your page says i have a Free membership but you are still billing me even after i called to cancel billing. If you don’t stop vikling me and delete My account immediatley, i Will involve authorities. User ID: 1423015491
OzJack
AUAbsolute rubbish - don't waste your money Absolute rubbish - almost a scam. Full of prostitutes and escorts, no real people interested in dating. Re the reply from tender meets - that is your responsibility, not mine. For starters the reporting option you speak of was not at all obvious, and secondly I would spend hours doing it as the number of fake accounts was overwhelming. These accounts aren't hard to spot. If you aren't prepared to vet them, get out of the business.
Mars
TWDon’t waste your time and money! Their system sucks. I cancelled my billing (my user id 406925993) but I keep seeing that they’re about to charge me with another subscription fee. Sent tons of emails, no reply. Phone number unreachable, total nightmare for customer. DON’T EVER PAY FOR THIS WEBSITE. I REPEAT, EVER! UPDATE: After few days of keep submitting my email and tried to reach out their service number, they finally contacted me and cancelled my billings. Issue solved. However, just friendly reminders: for other users, please do think thoroughly of choosing which dating app you’re going to subscribed.
Stephen Evans
GBNaughtypairs/tendermeets scam date sites. Joined a site called naughtypairs, unknowingly associated with tendermeets, pop ups appear, if you click on wrong thing, you get charged. Do not join this scam site, they make it difficult to contact, refunds are adhock, the say a refund will come after legal actioned threatened, then pay a portion of refund then ignore emails or contact requests on full proper refund. I would say trading standards should start investigating these sites. I am almost sure they are scamming loads of people. After number of emails full refund provided. Hopefully site will address concerns on issues raised?