kenneth
GBI received the wrong costume I received the wrong costume! I called customer support and they informed me they don't even have the one I ordered. Customer service agent was very sympathetic, but she was still not able to get me what I paid for. The whole process has been a waste of time.
Darrell Birck
GBPoorest Customer Service Ever I placed an order on 12/8/2021. 3wishes claimed it shipped and sent the tracking number. By 12/9/2021 there were no more updates via UPS. I tried to contact them via phone - got transferred to nothing. I tried to chat online - person told me I would have to work with the shipper to resolved. I finally sent in an email demanding a status or refund. After 12/26/2021 I finally got a refund. No human contact, no offer to try and ship another item - just was my problem. Find a better outfit - as if you any issues with your order - they are not interested in helping you.
BRIAN
GBOrder from somewhere else I ordered two costumes for Halloween. I only received one costume, which fit well, but I did not receive my other and they refuse to refund my money. They sell that costume and all their other ones at many other places, order from them instead of here.
NOLA_DPB
GBThey find a way to NOT take any… They find a way to NOT take any returns. If the item is on sale - they will not take it back - even though it is not a clearance item. If it doesn't fit - too bad. Save your money and shop somewhere else.
rosemarie ramos
GBHorrible experience Horrible experience. Custom was pricey and material was cheap. Very hard to get in contact with customer care. When I ask to speak to the manager, Krystal she denied to give me her last name since I told her that I was going to write a review. Save your money and buy elsewhere!!