Christopher
GBWebsite was easy to use. Great service. Website was easy to use. Pictures were helpful and explainations were good. Ordering was easy. Everything was communicated throughout the process. Delivery was on time and items were exactly has expected. Looking forward to getting out and using my new toys!
Timothy Moore
GBThe adhesive was dry and not usable Despite The adhesive being dry and not usable. It wouldn’t spread nor stick to the neoprene. I ended up using another product for wetsuit repair and the neoprene they sent. They refunded me for the unusable adhesive, and pulled all existing product on their shelf to ensure no one else gets it. That is great customer service.
Melissa
GBWonderful staff Several items I purchased arrived quickly. There was a an issue with a mask I'd ordered arriving to Dive Right in from the manufacturer. the staff kept an eye on my order over 3 months and when it became clear the mas wouldn't arrive they gave me refund or substitution options without my asking. I was amazing to get update emails weeks and months after the order, while still waiting, without having to pester them. So few companies have that kind of follow through. I would buy from them again for the customer service alone.
GerryM
GBThe web site is easy to use The web site is easy to use, the products are as advertised and promptly delivered.
Michael
GBOne stop shop Dive Gear Express has always been helpful. Also the selection of products for Open Circut as well as Closed Circut Rebreathers makes their site a one stop shopping for my scuba needs.