Maisonette

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4.40
Based on 20 Reviews

5

85.00%

4

0.00%

3

0.00%

2

0.00%

1

15.00%
About Maisonette

Your favorite one-stop shop for the best baby and kids products from across the globe. Shop spectacular stuff from over 1000 different brands across every category; apparel, toys, gear, and home decor

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Cynthia W
GB

I love the many selections available I love the many selections available. Customer service was great when I contacted them about an Int’l shipment that was a couple days late. They tracked the items down and they were delivered two days later. A follow up email was sent to me to make sure I had received the order.

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customerBonnie Sullivan
GB

The person from customer service was… The person from customer service was extremely patient and helpful. I am not a new customer, however it is very frustrating to get prepared to finish my order, and the PASSWORD is not received! Very often I shop at night, but that should not make the process of closing the order a problem. "Whitney" actually found the order I placed on Jan. 1, 2024, so I was able to redeem two of the articles I wanted. I realize you use different vendors, so that may be the reason the cart numbers vary.

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John
GB

Defective toy sink Defective toy sink - refused to replace. They had us jump through hoops and ladders, sending multiple pictures and videos of the defective toy sink. They eventually followed up to let us know that the brand new sink was not under warranty and would not be replaced.

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StinkyDogs
GB

All the best brands and more All the best brands and more! I love the specials they run but my favorite part is "one stop shop". Customer service is always helpful if you ever need a little extra assistance. Maisonette is a fantastic shopping site!

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Jessica T
GB

Scam/ fraud website Scam website, do not bother ordering please save yourself the headache and hassle they put you through. My order arrived defective and they have been purposely leading me in circles for weeks. I have asked for my money back several times because they are not providing me with any replacement/ replacement parts for a defective item that I received. They do not care and they will lie to you and give you timeframes but those timeframes never come. It’s been weeks without a resolution or being able to talk to a manager to have a resolution. This is by far the worst website I’ve ever ordered from, I believe they are a scam/ fraud website!

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