So sad & disappointed about this company! I have placed a # of orders with this company, however, I would not recommend it. I returned a couple of items in early Feb. had to call a month later because nothing had been credited to my card. I had to pay over $25. For returning then they charged a $5.00 return fee for each. I still have not been credited for the shoes (over$200.00) which ordered for a gift - it came all beat up - the box was all dented in and torn. I felt I could not give it as a gift. I have been sad … for I liked this company/website and have little grandchildren that I buy for. I wish they had been easy to work with.

I received a product in a size… I received a product in a size different than what I ordered and they quickly followed up, provided a refund when a replacement wasn’t available and kept me informed via email at every step of the way. I’ve placed over 10 orders in the past few years and normally they are without issue.

Maisonette is my go-to company for kids’ clothes and toys! Maisonette is a fantastic resource for high quality children’s clothing, toys and supples and some unique clothes for women, too. Even though Maisonette prioritizes quality, they offer a wide range of prices and have some good sales. Also, many (and possibly all) of their companies use environmentally and socially responsible practices.

There was an issue with the necklace I… There was an issue with the necklace I received and Maisonette could not have been any more helpful in making sure that I immediately received a replacement necklace. What a pleasant shopping experience. Thank you!

From start to finish great transaction From start to finish great transaction. I ordered two monogrammed items and they emailed me right away as there was a glitch in their system on the font style. Items arrived 3 weeks ahead of schedule and were perfectly executed. Wonderful selection of high end brands.