From start to finish great transaction From start to finish great transaction. I ordered two monogrammed items and they emailed me right away as there was a glitch in their system on the font style. Items arrived 3 weeks ahead of schedule and were perfectly executed. Wonderful selection of high end brands.

Elephantito Loafers! I ordered a pair of Elephantito swede loafers for boys! They were delivered within a couple days and product is beautiful and great quality!

My package was lost during lost delivery and… My package was lost during delivery and no questions asked they tracked and replaced my item. Stephanie Anne was great

I received a product in a size… I received a product in a size different than what I ordered and they quickly followed up, provided a refund when a replacement wasn’t available and kept me informed via email at every step of the way. I’ve placed over 10 orders in the past few years and normally they are without issue.

The person from customer service was… The person from customer service was extremely patient and helpful. I am not a new customer, however it is very frustrating to get prepared to finish my order, and the PASSWORD is not received! Very often I shop at night, but that should not make the process of closing the order a problem. "Whitney" actually found the order I placed on Jan. 1, 2024, so I was able to redeem two of the articles I wanted. I realize you use different vendors, so that may be the reason the cart numbers vary.