Adrienne
GBI loved the level of communication once… I loved the level of communication once I placed my order. Part of my order had to be cancelled and I immediately received an email giving me an explanation. The remaining items in my order arrived earlier than expected and again emails were sent giving me the tracking number. I love their attention to detail and keeping me informed until my order was received.
StinkyDogs
GBAll the best brands and more All the best brands and more! I love the specials they run but my favorite part is "one stop shop". Customer service is always helpful if you ever need a little extra assistance. Maisonette is a fantastic shopping site!
customerBonnie Sullivan
GBThe person from customer service was… The person from customer service was extremely patient and helpful. I am not a new customer, however it is very frustrating to get prepared to finish my order, and the PASSWORD is not received! Very often I shop at night, but that should not make the process of closing the order a problem. "Whitney" actually found the order I placed on Jan. 1, 2024, so I was able to redeem two of the articles I wanted. I realize you use different vendors, so that may be the reason the cart numbers vary.
Cynthia W
GBI love the many selections available I love the many selections available. Customer service was great when I contacted them about an Int’l shipment that was a couple days late. They tracked the items down and they were delivered two days later. A follow up email was sent to me to make sure I had received the order.
customer
GBRefund Friendly, helpful, efficient - thank you for your help with my refund.