Great customer service Great customer service. I always get my questions answered promptly and the people responding seem pleasant. The email notifications about the shipment & return are helpful. I would mark 4.5 stars if this app lets me. The half star off is for the shipping timeframe. I was expecting to get the new box of toys within a few days or at most 1 week from the scheduled exchange date (7/15), but the box wasn't delivered until about 8/7 or so.

Environmentally-friendly, fun toys! Toys are clean, fun, developmentally-appropriate and simple so that my daughter can be imaginative! I love how we can still bring fun toys into the house, but not worry about increasing our level of clutter because we will swap them out for different ones in a couple of months. I also love of that these toys are environmentally-friendly and that renting them is helping us reduce waste!

Having issues getting my first exchange Having issues getting my first exchange. Should be easy but it’s not. Filled out the form, but no email confirmation. Also my receipt said it was exchange every one month, but email correspondence with support they are saying it’s every two months. So I asked for a refund and to cancel, will see how it goes. Edit: wanted to provide update that custumer service was very understanding and refunded my monthly fee. I cancelled my subscription but appreciate them making it right!

Terrible business I started my toy subscription two months ago for my 9 month old. He got 5 toys, of those he really enjoyed two. I was looking forward to the next set of toys when I got the email that tiny earth is stopping the rentals and only selling toys now. I don’t know why they would have allowed people to continue signing up for rentals when they clearly knew they were stopping them. It was not worth the high cost of rental at all and now I don’t trust this company. They clearly don’t care about their customers.

We love Tiny Earth Toys We love Tiny Earth Toys. I honestly cannot imagine our home without it! My son engages with the toys that we receive thoughtfully & with focus & joy! And we feel really, really good about reducing waste while also reducing clutter in our home. It's the perfect service for families <3