Always a good experience with the… Always a good experience with the website.

very happy my cube arrived quickly, and im so happy and excited to bring this thing everywhere with me :)))

Disappointed in delayed fulfillment with no communication I purchased with 3-5 day shipping 10 days ago. I still have yet to receive even a notification that my order has shipped (let alone the products), but I did get asked to submit a review. Great products, but their fulfillment process, or lack thereof, is disappointing.

I love my cube I was so excited to order this cube that I didn't check the shipping address and I accidentally sent it to an address I don't live in anymore. Not only were the support team extremely helpful and understanding but they helped me on CHRISTMAS none the less! I wasn't expecting that but appreciated it alot. I got my cube and I love it. its constantly with me and I'm finding new ways to play with it everyday. It's helped me stop biting my fingers and that's huge to me. I'll be back to buy another someday if they ever add a purple colored one to the limited series!

I strongly recommend any other fidget company over this one #1 There's no system in place to reach out to customers, either automatically or manually, when your order can't be fulfilled due to something you ordered going out of stock. You have to reach out to support yourself to learn this, no matter how many days late they are in fulfilling the order within the 3-5 business day window that you're charged money for. #2 When you select a shipping method, you're told how many business days it'll take to arrive and how much extra money you'll be charged for choosing that option. If it's not fulfilled within that time, support will tell you that they refuse to refund the shipping cost. They charge you money to not uphold their end of the deal, then essentially tell you 'too bad' when you call them out on this. #3 The shipping cost is unusually high to begin with given the extremely small size and weight of the object(s) you can order.