The items were packed well The items were packed well. Vendor was communicating updates in a timely manner.

I strongly recommend any other fidget company over this one #1 There's no system in place to reach out to customers, either automatically or manually, when your order can't be fulfilled due to something you ordered going out of stock. You have to reach out to support yourself to learn this, no matter how many days late they are in fulfilling the order within the 3-5 business day window that you're charged money for. #2 When you select a shipping method, you're told how many business days it'll take to arrive and how much extra money you'll be charged for choosing that option. If it's not fulfilled within that time, support will tell you that they refuse to refund the shipping cost. They charge you money to not uphold their end of the deal, then essentially tell you 'too bad' when you call them out on this. #3 The shipping cost is unusually high to begin with given the extremely small size and weight of the object(s) you can order.

Disappointed in delayed fulfillment with no communication I purchased with 3-5 day shipping 10 days ago. I still have yet to receive even a notification that my order has shipped (let alone the products), but I did get asked to submit a review. Great products, but their fulfillment process, or lack thereof, is disappointing.

I bought my fidgetcube here I bought my fidgetcube here, because none where available in german shops. Shipping was faster than i expected and the cube itself is great. My ADHD brain loves it, but not the people at the university library. 😂

Almost week since it said it shipped and it hasn’t moved As title states, it told me days ago it had been shipped, yet the location hasn’t changed. I’m starting to believe this is one of those situations where I’ll never see my product