Fast and attentive. They really pay attention to their website traffic and noticed I was mulling over my decision and sent me an offer to seal the deal. The piggyback rider I ordered was shipped to us so fast that I got it before the money was taken out of our account.

Father's Day Gift This was a Father's Day present - (given to me weeks early because my wife couldn't wait to introduce our granddaughter to the joys of hiking). She (2 1/2 year old granddaughter) loved the combined experience of exploring by foot interspersed with standing on "pop pop's" back. The piggyback set up (included loading child) effortlessly. It seems safe, strong, and well made. My only suggestion would be to provide adult shoulder padding (like the belt accessory which I wore comfortably) to help ease pressure. Otherwise, this carrier is one of the best hiking accessories I've ever owned!

Disappointed in the comfort level We bought this as a gift for our daughter, an active mother of an almost three-year-old toddler. She said it isn’t comfortable and it doesn’t feel good to wear it. She was going to try and adjust it some more. Our grandson liked it, but if it isn’t comfortable to wear, we don’t see our daughter using it. We are disappointed. ☹️

Early Impression My daughter is at the upper end of the weight capacity, she is 4 but not ready to tackle full hikes yet. The pack part is comfortable even with 38lbs riding. I really like that she is right in my ear telling me about everything she sees, it’s a pretty cool experience to be at eye level and just talking. 2 negatives I see: I wish there was a Velcro piece or something to stow the bar when she’s off so it’s not just bouncing off my rear, and a wider bar so her feet could go outside my hips/ obliques would make a comfortable wear as well. Overall great product.

Love it! No more painful piggy back rides! This product is brilliant and something I should have bought long before now. The weight distribution makes giving a piggy back ride much more enjoyable for carrier and rider. We use this for hiking when our 4 year old tires out and she love it. She even has the backpack with hydration bladder so she feels like one of the big kids. Cant wait to take many more adventures with it!