Helipal are strangers to the truth I placed an order for a camera with a 6 day delivery and was told that due to the virus I would have to pay £16 extra to get the delivery otherwise wait another 40 days. I have told them to cancel and refund me, guess what? I have not heard from them since. Nothing but a load of thieving crooks. Stay away. Time to involve PayPal Update, having involved PayPal I get a snotty email informing me that I am blacklisted along with their suppliers ??? So, some good has come out of this fiasco. Lets see how long I have to wait for my funds. Update. After involving PayPal and Helipal "blacklisting" me they responded after 5 attempts at contacting them by delighting in telling me they will not co-operate with PayPal. Take my advice and stay away from these people.

Bind and Brick My drone came with a standoff screw not attached and is defective, won't fly. Helipal is no help. Appears they just slapped it together without setting it up and testing it and sent it out. Supposed to be bind-and-fly when it arrived. Tried resetting cleanflight without any success. They won't discuss a return and have stopped helping me altogether.

They take your money for stock they… They take your money for stock they don’t have then wait five days to tell you. Finally received the item to find it’s faulty.

Don't trust this website! I spent over £700 with Helipal, they claim they test every drone before they ship which is definitely a false claim. I receive my "ready to fly" SRD 280 racing drone, and they've used wrong sized screws as they protrude too far where the battery sits so I cannot fit a battery in without a tremendous amount of force and damaging the battery. I left a 3 out of 5 star product review and they deleted it the next day. So their product reviews cannot be trusted nor can their "tested" products. I would strongly suggest you try to buy elsewhere.

Bad customer service and business! I place two orders where my second order came I sent email to helipal to receive an email telling me to wait till the next month. Don’t order from this company they will not own up to anything that may be their fault. Bad business in my opinion.