Item never received. NSabers refuse to help Item never received. NSaber have been no help ordered a saber as a present for a child. order ws quoted to be delivered within 7-10 days i only got the dispatch notification on day 10 by day 15 I had a notice that it was now with a local logistics company to deliver. this was Evri. Evri declared the parcel lost within their network and advised to contact NSaber for a replacement or refund, as there had been no update on the location of the parcel since the 13th of November. NSabers had me sign a form stating that I was acknowledging their right to investigate the claim against the missing parcel and if i was lying, Iaccepted them contacting the police. Of course, I was happy to sign this, as I had proof the item hasn't been received as the tracking information from Evri clearly shows the parcel has not been delivered or even been marked as 'out for delivery' NSabers then look to a week to investigate, as they seemed to be waiting for me to send them the tracking number, which they had sent me and already had on file. This resulted in them informing me that they could see from the tracking the parcel had arrived with my local logistics company and I needed to collect it from them. despite them being in contact with the same logistics company and knowing that it has been nearly 2 months since the order was placed. NSabers are refusing to send a replacement or issue a refund. I would advise anyone to avoid this company at all costs, it definitely feels like a scam, and I will be having the credit card company forcibly return the full funds.