Olly & Owl

280 W Kagy Blvd, Ste D, 59715, Bozeman, MT, United States
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2.00
Based on 9 Reviews

5

11.11%

4

11.11%

3

11.11%

2

0.00%

1

66.67%
About Olly & Owl

Important update! Olly & Owl was acquired by Home Goods Group, LLC at the end of February of this year. Please note that comments on customer service prior to February do not reflect the policies of our new management team. We are committed to top-notch customer service. We respond to emails and issues within 24 hours in most cases. If you have any questions or issues regarding our products, please contact us at [email protected] Olly&Owl is a collection of our absolute favorites in baby + toddler. We hand select our items and strive to bring to you unique, quality, and adorable products that will keep you coming back for more. Our business hours: Mon - Fri, 8:00am - 5:00pm Mountain Time USA

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KD
US

DO NOT BUY FROM THIS COMPANY DO NOT BUY FROM THIS COMPANY! Their website looks like a cute little American small business selling high-quality baby products. Instead they are reselling cheap Chinese garbage at a huge markup. You will wait weeks or months to get stuff sent from China. You can buy the same stuff much cheaper, and get it quicker, on Amazon. Do that instead!

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Linsy Pulikotil Zechariah
AU

Very happy with the product Very happy with the product , comfortable to use . Prefect for new parents.

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Alc
US

Poor quality for the price -

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Dayna
CA

This is the worst online shopping… This is the worst online shopping experience I have ever had! I contacted them as I wanted to return my item, being a diaper bag (the bag was smaller than I thought and I was also gifted a diaper bag to help save us money). Their return policy says you have 3 days to return the item, but gives no details on HOW to return (return address). I have sent multiple emails requesting this information and have not been responded to. It’s been weeks. I am convinced this company is the biggest scam I have personally ever been a victim of. That’s how I feel about this company - I feel like a victim.

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Ell
CA

Terrible Customer Service The item I ordered took over 2 months to get to me, when I contacted them they offered me a 30% refund. Trying to get that refund has proven to be impossible. They will not respond to my emails, Instagram comments, Facebook messages. They also blocked me from Instagram. Terrible customer service, would not recommend buying from.

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