Ordered 2 spraydecks but ordered wrong… Ordered 2 spraydecks but ordered wrong size, returned via post and correct suze replacements arrived 3 days after i posted back original ones. You cant knock that for fast & efficient service! 10/10 defo use them again!

Don't expect a refund on any shipping or This is my second review and having had to pay £5 to return a wetsuit through no fault of my own they also do not refund any of the original shipping costs so all in all for one item expect to pay around £11 if it's not right. I'd never use this company again. Stick to Ann's cottage or Amazon where returns and refunds are simple and fair. Please move with the times Lomo.

Good night running gear Searching for some lights and gear to help me seen by cars and pedestrians while running in the dark. Found some LED armbands at a very reasonable price and there was even a demo video showing how to use them, change batteries etc. Also bought a hi vis woolly hat for those cold winter runs. Ordered on Monday evening and they arrived by courier on Wednesday afternoon. Great value for money and swift service.

Small neoprene sheet purchase Purchased some small 2mm and 3 mm sheets for repairing a wetsuit. Received 2 x pieces of 4mm!! I contacted them but received no response. I do not think I will be using these guys again.

Wow, I had to pay the return postage for a faulty product. Wow, I bought a wetsuit from Lomo Watersport, it arrived with half of the neck taped seal coming away. A really helpful person on customer service desk offered a replacement (so far so good). But now, a miscommunication in the returns process resulted in me booking a returns label, and now they refuse to pay the return. Does anyone expect to have to pay the return for a faulty product?