Graham Monkman
GBQuality, VFM, helpful and responsive The alpkit of watersports! Good range of stock, a hell of a lot of their own items, which are of good quality and very competitively priced. Website stock levels are accurate and they don't use enticers to get you into the site, only to find out that the items arnt in stock. Some items are really great value - check out their dry bags for example. Like alpkit they can have stock problems, but they are always honest and open about it. Will continue to use for a very long time to come - unless something catastrophic happens!
Customer
GBDon't expect a refund on any shipping or This is my second review and having had to pay £5 to return a wetsuit through no fault of my own they also do not refund any of the original shipping costs so all in all for one item expect to pay around £11 if it's not right. I'd never use this company again. Stick to Ann's cottage or Amazon where returns and refunds are simple and fair. Please move with the times Lomo.
Adrian Byrne
IELomo watch developed a fault but resolved with excellent customer service I purchased the Lomo watch. The circular metal piece that surrounds the watch face came away from the body of the watch. I did not use the watch much or subject it to extreme use. The fault occurred within 6 months of purchase. I contacted LOMO and to their credit they demonstrated excellent customer service by responding to complaint and posted a brand new replacement watch to Ireland. Lomo did not even want the faulty watch returned. So far, watch has been faultless.
Staffy
GBCheap for a reason. Products don't last long. I'd bought some items from Lomo that have not lasted long before needing to be replaced. I was initially pleased with my purchases but having now used the items, I am disappointed with their longevity. After just over a year's occasional use, my wetsuit has torn in 2 places and the reflective coating from my polarised sunglasses have all but rubbed off. I expected the products to give me a good number of years of use before reaching the state that they are in. The price of their items seemed cheaper than mainstream manufacturers which lured me in but I now know why they are cheaper. Had I appreciated I was buying from the equivalent of a low cost clothes store, I would have bought from a reputable manufacturer and paid the extra for better quality items that would last and therefore offer better value for money. Due to the low quality of the items I've bought and disinterested customer service, I will not purchase from them again nor can recommend them.
Vince Clark
GBI purchased a greenland paddle I purchased a greenland paddle. They praise themselves on attention to detail but the quality off the finished product was very disappointing.