Staffy
GBCheap for a reason. Products don't last long. I'd bought some items from Lomo that have not lasted long before needing to be replaced. I was initially pleased with my purchases but having now used the items, I am disappointed with their longevity. After just over a year's occasional use, my wetsuit has torn in 2 places and the reflective coating from my polarised sunglasses have all but rubbed off. I expected the products to give me a good number of years of use before reaching the state that they are in. The price of their items seemed cheaper than mainstream manufacturers which lured me in but I now know why they are cheaper. Had I appreciated I was buying from the equivalent of a low cost clothes store, I would have bought from a reputable manufacturer and paid the extra for better quality items that would last and therefore offer better value for money. Due to the low quality of the items I've bought and disinterested customer service, I will not purchase from them again nor can recommend them.
L Griffin
GBFaulty pre-bent kayak trousers I bought a pair of pre-bent kayak trousers in April 2023. The stitching has come undone on the knee pad and the left seat area has disintegrated and worn through after about 10 wears. That is unacceptable wear for such a small number of uses. They won't replace them as say its fair wear and tear... . I think the fabric is faulty as I have had the same sort previously which lasted years. Very disappointing customer service. I like to support local business but not if the stuff is poor quality.
colin... tradesman
GBI ordered a cycling top which came with… I ordered a cycling top which came with a faulty zip! I emailed customer service asking for a returns label. Only to be told to email them a picture of said faulty zip so they said they could look at it. I said I wasn't able to do that but I could whatsapp them a picture. Nothing... I have emailed them again saying the item is faulty and would like a refund, Nothing for 3 weeks now.. Do not use this company is my advise.
William
GBAvoid like the plague Avoid like the plague. Purchased a wall mount kayak rack, it failed on first use. Followed installation instructions to the letter, Lomo declined my request for a replacement, blaming incorrect installation. It failed in two places, further investigation seems others experienced the same issues. Never purchasing from Lomo again and regret not reading these reviews beforehand. Terrible product and appalling customer service.
Vince Clark
GBI purchased a greenland paddle I purchased a greenland paddle. They praise themselves on attention to detail but the quality off the finished product was very disappointing.