Lomo Watersport

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2.40
Based on 20 Reviews

5

30.00%

4

0.00%

3

5.00%

2

10.00%

1

55.00%
About Lomo Watersport

Cheap wetsuits, drysuits and watersports accessories from Lomo UK

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Mr T
GB

Small neoprene sheet purchase Purchased some small 2mm and 3 mm sheets for repairing a wetsuit. Received 2 x pieces of 4mm!! I contacted them but received no response. I do not think I will be using these guys again.

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David Ingram
GB

Wow, I had to pay the return postage for a faulty product. Wow, I bought a wetsuit from Lomo Watersport, it arrived with half of the neck taped seal coming away. A really helpful person on customer service desk offered a replacement (so far so good). But now, a miscommunication in the returns process resulted in me booking a returns label, and now they refuse to pay the return. Does anyone expect to have to pay the return for a faulty product?

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L Griffin
GB

Faulty pre-bent kayak trousers I bought a pair of pre-bent kayak trousers in April 2023. The stitching has come undone on the knee pad and the left seat area has disintegrated and worn through after about 10 wears. That is unacceptable wear for such a small number of uses. They won't replace them as say its fair wear and tear... . I think the fabric is faulty as I have had the same sort previously which lasted years. Very disappointing customer service. I like to support local business but not if the stuff is poor quality.

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Sam Nichols
GB

No replacement, no refund Sent wrong item, admin kindly sent a return label. No refund, no replacement, will open chargeback claim tomorrow. Next time I’ll save myself the hassle and buy elsewhere. Really disappointed.

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colin... tradesman
GB

I ordered a cycling top which came with… I ordered a cycling top which came with a faulty zip! I emailed customer service asking for a returns label. Only to be told to email them a picture of said faulty zip so they said they could look at it. I said I wasn't able to do that but I could whatsapp them a picture. Nothing... I have emailed them again saying the item is faulty and would like a refund, Nothing for 3 weeks now.. Do not use this company is my advise.

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