Good night running gear Searching for some lights and gear to help me seen by cars and pedestrians while running in the dark. Found some LED armbands at a very reasonable price and there was even a demo video showing how to use them, change batteries etc. Also bought a hi vis woolly hat for those cold winter runs. Ordered on Monday evening and they arrived by courier on Wednesday afternoon. Great value for money and swift service.

Cheap for a reason. Products don't last long. I'd bought some items from Lomo that have not lasted long before needing to be replaced. I was initially pleased with my purchases but having now used the items, I am disappointed with their longevity. After just over a year's occasional use, my wetsuit has torn in 2 places and the reflective coating from my polarised sunglasses have all but rubbed off. I expected the products to give me a good number of years of use before reaching the state that they are in. The price of their items seemed cheaper than mainstream manufacturers which lured me in but I now know why they are cheaper. Had I appreciated I was buying from the equivalent of a low cost clothes store, I would have bought from a reputable manufacturer and paid the extra for better quality items that would last and therefore offer better value for money. Due to the low quality of the items I've bought and disinterested customer service, I will not purchase from them again nor can recommend them.

Won't refund faulty products I've bought products from this company a few times and always had a good experience. However I recently purchased a pair of goggles that were faulty - they leak water and constantly steam up. I contacted the company for a return/refund and was told 'I’m afraid you can’t return non-faulty items if they’ve been used in the water.' Which makes no sense as the product is faulty and how do you test goggles if you can't use them in water. To date they have not responded to my follow up emails. I won't be using them again. Shame

Quality, VFM, helpful and responsive The alpkit of watersports! Good range of stock, a hell of a lot of their own items, which are of good quality and very competitively priced. Website stock levels are accurate and they don't use enticers to get you into the site, only to find out that the items arnt in stock. Some items are really great value - check out their dry bags for example. Like alpkit they can have stock problems, but they are always honest and open about it. Will continue to use for a very long time to come - unless something catastrophic happens!

Faulty pre-bent kayak trousers I bought a pair of pre-bent kayak trousers in April 2023. The stitching has come undone on the knee pad and the left seat area has disintegrated and worn through after about 10 wears. That is unacceptable wear for such a small number of uses. They won't replace them as say its fair wear and tear... . I think the fabric is faulty as I have had the same sort previously which lasted years. Very disappointing customer service. I like to support local business but not if the stuff is poor quality.