NXT90 is great! NXT90 is great!! top experience

Non-existent customer service We bought a 2nd hand NXT90 with a worn down steering handle (the leather was all cracked and falling apart - I hear it is a common problem) so we decided to exchange that part. We have ordered the part through our local Emmaljunga dealer (BabySam) in Denmark mid-June and are still waiting... The shop has tried to come in contact with the company multiple times, with regards to expected delivery date etc - with no luck. At some point we were informed that everybody(!!) at the office was out for holidays for three weeks and therefore there was no way of contacting them at all. It's the first time I hear about such a big company being closed down for the summer. Very unprofessional. With that being said, we still have still not received any information about the status of the order. I am disappointed.

8 years emmaljunga is a class of its own. 8 years and still counting

Poor quality and no customer service Poor quality and no customer service. I bought Emmaljunga NXT60 in 2019 September, the tire was worn out terribly in less than a year. The tire model is specific to Emmaljunga so the only way to repair is to order from Emmaljunga partners. It has taken more 2 months since I contacted babysam for repairing, but the reply is that I have to buy four new tires or a new set of wheels, because Emmaljunga does not have the tire model anymore. So for those ones considering buying a stroller, you should consider a brand with better quality and better customer service.

NXT60F is not worth the money NXT60F is not worth the money, had more problems then I can count. The tyres, the wheels, the cassie, the handlebar, the catches!!! Emmajlunga customer service are pretty poor, ended up buying a city jogger as I was left with no pram whilst I waiting 3 month for a replacement wheel. Very frustrating!!!