Production was incredible Production was incredible. Very intense. One woman show. Writer and producer was also there. Brief open forum held after the show

Fat Ham Alliance Theater I have used Goldstar many times over the years. This is the first time I had a bad experience with what must have been a clitch in communication between Goldstar and Atlanta's Alliance Theater. When I arrived (30 minutes before performance), I gave the box office my confirmation number. I was told Alliance had no records of any Goldstar tickets for the evening performance. I had 4 tickets. There were two other patrons who were told the same thing. As a result, I had to wait until the box office confirmed that it had no shows or other tickets that were not being used before I was given the four tickets I purchased through Goldstar. In that this show was open seating, I was very concerned about finding four seats together. Fortunately, I was able to find four adjoining seats. I don't know the mechanics of the communication between Goldstar and the venues of events tickets to which are sold on Goldstar; but obviously it did not work in this instance.

The good and bad of Goldstar Goldstar suggests a variety of possible things to do with my granddaughter around town each week. The prices are usually exceptional, except that there's always a service charge that sometimes is more than the cost of the tickets themselves. Also the information related to the logistics for the show are often not 100% accurate. We went to a magic show that Goldstar said to be at 30 minutes early. There was no one even there 20 minutes before the show and we weren't let into the ven]ue until the printed show time. Also, finding the location of the theater was a challenge as there are two multiple theaters on the grounds and the one listed on the tickets were not for the show's location.

Change in getting tickets/ customer service As a frequent Goldstar user, I would purchase tickets and get them when I purchased. This last time and the time before I did not get them until the date of the event. That is unsettling, especially when you are the purchaser for a group. Also, as a wheelchair user, I was able to email customer service and Goldstar worked with the venue to change my tickets to ensure accessibility and communicated with me via email. I never heard back from customer service so I contacted the venue directly. I hope this decrease in service is not due to the new naming of Goldstar. My previous ratings have been a 5.

It is definitely a Prize Pulitzer play… It is definitely a Prize Pulitzer play because Fat Ham was properly directed, produced, and so on. The stage was perfect with all the details from many years ago in the country. I love it to the point that I saw it twice.