Thank you Thank you! Thank you to all the employees of Wonderful Union for working really hard especially during this time! I understand shipping will take a while and that is okay. I hope everyone is staying safe! Keep The Backstreet Pride Alive! Purchasing Backstreet Merch and Membership is the right thing to do :) Love Carmen from Chicago

Great Customer Service Courtney guided me through the registration and purchase process with ease. Now, my wife and I will be able to make a magical night even more special by meeting one our favorite musical artists!

Disappointed in delivery/brokerage fees. I Live in Canada. I ordered the Eagles new CD/DVD off their website. I realize the prices are in USD and that with the exchange rate and shipping ($35USD) was pretty pricey in itself. However, I received an email from UPS saying I would also have to pay another $40 for brokerage fees before they will deliver it to me. I get it that sometimes fees are expected but $40??? This is more than the cost of the item itself! By the time I paid all of this I will be paying for the CD 3 times over! I have ordered many items from the US and I've never had to pay these fees, I mean we are only talking about a 3 disc CD package which is a very small item. I will be refusing to take the delivery tomorrow and will want a refund for this. BTW I found it on another Canadian website and it's only costing me the price of the CD and tax..free shipping.

The time limit on the website should be… The time limit on the website should be announced earlier so the user would not be rushed.

Wonderful Union hasn’t been so… Wonderful Union hasn’t been so Wonderful in the past, but so far so good. I always get my presale codes. It’s the merchandise that comes with the fan club that I have had issues with therefore the 4 stars & not 5.