Can't log into my account on TVG app… Can't log into my account on TVG app (android). Useless app to use when I need to, so why even bother anymore? I'll use my DRF app exclusively....at least I can log into that account!

Fanduel ruins horse racing on tv Every time someone complains about fanduel, fa duel responds with a statement of how great they are. They aren’t great. First, TVG takes over hgtv and installs their talentless talking heads that talk more about where they’re going drinking or eating instead of anything meaningful. Then, fanduel makes it worse by not showing positions during the race. Instead they show all this garbage about other sports I could care less about. I’ll start watching TwinSpires online.

Derby Day Debacle It was devastating during the derby that I could not place bets on certain races because the app kept failing. The biggest horse racing day of the year and I cannot place a bet. Plus, I did not feel that the "apology" was enough. If you spent X amount that day and clearly have demonstrated you were continuing to bet, there should have been a $ amount in your account that cannot be withdrawn, it must be bet on horses. Instead it was the money back special which was the same on derby day but not all races were able to bet on because of the failure.

TVG's new format is beyond horrific TVG's new format is beyond horrible...you have this white background with numbers jumping all over the place, it looks like a darn spreadsheet...like what is wrong with you people? There's no color to offset anything, just this splurge whiteness with numbers all over the place, like why?????

They are always right, don't even question it! I noticed most negative reviews blame Fanduel for ruining tvg. This may or may not be the case. Regardless, there is obviously a major problem with customer service. I love tvg and I never had any issues other than simple things like log in issues or location problems so these were fixed super easy. I saw their true colors when I had a question about my balance that I couldn't seem to get resolved. My chats with them would end abruptly with the agent getting annoyed when I expected more from them then a brush off. They would say case closed and close chat box. I received my answer by email, but it didn't even answer my question. I asked for more detail to help me understand. So they insulted my intelligence some more by sending me the exact answer again, word for word. I think the worst part of it is they are always eager to have feedback. We have all heard it, "Fanduel needs your feedback." Or " Are you enjoying tvg?" Well I finally agreed to give my opinion and when I tried to, about two sentences in, a message pops up and says my feedback is too long. Well, don't ask if you don't want to know. I should mention they have two great agents, the others should learn from. I give Dominique and Cassie an A plus, but you can not choose which one to speak with. So good luck!