
Jamie
IEThey will not pay winnings After playing with a cash deposit and hitting a win I requested a withdrawal of funds on February 14th. After a week I chased this with the casino as they state that withdrawals take 3-5 working days. I was told at the time there was no issue and to wait. I chased again a week later and they then said that there had been an issue with the system and the payout would definatly be sent. This never happened. Chat then started to say that they have no involvement in the withdrawal process and all they can do is send a reminder to the finanace department. I then instructed a solicitor to enage with them as they simply ignored me and Mad Money have ignored my solicitor as well. Madmoney will not enage with myself or my solicitor in regards to resolving this issue and after checking review sites have told other players they have issues as far back as last year and this seems to be being used as a tactic to not payout to players. It has been 36 working days since I requested the withdrawal. Do not deposit at this casino unless you wish to loose your money. I have been advised by the POGG that the casino is weakly licensed and should nt be played at.